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Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

Human-Computer Interaction · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar jannach

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

For many recommender systems, the primary data source is a historical record of user clicks. The associated click matrix is often very sparse, as the number of users x products can be far larger than the number of clicks. Such sparsity is…

Information Retrieval · Computer Science 2024-12-12 Julien Monteil , Volodymyr Vaskovych , Wentao Lu , Anirban Majumder , Anton van den Hengel

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

Recommendation systems help users find matched items based on their previous behaviors. Personalized recommendation becomes challenging in the absence of historical user-item interactions, a practical problem for startups known as the…

Information Retrieval · Computer Science 2024-03-06 Xuansheng Wu , Huachi Zhou , Yucheng Shi , Wenlin Yao , Xiao Huang , Ninghao Liu

Large Language Models (LLMs) have demonstrated remarkable capabilities in reasoning, generalization, and simulating human-like behavior across a wide range of tasks. These strengths present new opportunities to enhance traditional…

Information Retrieval · Computer Science 2025-12-01 Nachiket Subbaraman , Jaskinder Sarai , Aniruddh Nath , Lichan Hong , Lukasz Heldt , Li Wei , Zhe Zhao

Reinforcement learning (RL) algorithms have demonstrated promising results on complex tasks, yet often require impractical numbers of samples since they learn from scratch. Meta-RL aims to address this challenge by leveraging experience…

Machine Learning · Computer Science 2020-10-28 Russell Mendonca , Abhishek Gupta , Rosen Kralev , Pieter Abbeel , Sergey Levine , Chelsea Finn

Meta reinforcement learning (RL) allows agents to leverage experience across a distribution of tasks on which the agent can train at will, enabling faster learning of optimal policies on new test tasks. Despite its success in improving…

Machine Learning · Computer Science 2026-05-27 Tingting Ni , Maryam Kamgarpour

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

Computation and Language · Computer Science 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Among the machine learning applications to business, recommender systems would take one of the top places when it comes to success and adoption. They help the user in accelerating the process of search while helping businesses maximize…

Information Retrieval · Computer Science 2019-07-23 Kiran Rama , Pradeep Kumar , Bharat Bhasker

Recommender systems (RSs) are intelligent filtering methods that suggest items to users based on their inferred preferences, derived from their interaction history on the platform. Collaborative filtering-based RSs rely on users past…

Information Retrieval · Computer Science 2025-11-03 Alireza Gharahighehi , Felipe Kenji Nakano , Xuehua Yang , Wenhan Cu , Celine Vens

Recommendation systems are essential ingredients in producing matches between products and buyers. Despite their ubiquity, they face two important challenges. First, they are data-intensive, a feature that precludes sophisticated…

General Economics · Economics 2020-10-08 Pedro M. Gardete , Carlos D. Santos

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Constraint handling plays a key role in solving realistic complex optimization problems. Though intensively discussed in the last few decades, existing constraint handling techniques predominantly rely on human experts' designs, which more…

Neural and Evolutionary Computing · Computer Science 2026-02-03 Qianhao Zhu , Sijie Ma , Zeyuan Ma , Hongshu Guo , Yue-Jiao Gong

Recommender systems (RSs) have become an inseparable part of our everyday lives. They help us find our favorite items to purchase, our friends on social networks, and our favorite movies to watch. Traditionally, the recommendation problem…

Information Retrieval · Computer Science 2022-06-09 M. Mehdi Afsar , Trafford Crump , Behrouz Far

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin
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