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Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Task-oriented dialogue (TOD) systems have been widely deployed in many industries as they deliver more efficient customer support. These systems are typically constructed for a single domain or language and do not generalise well beyond…

Computation and Language · Computer Science 2023-06-21 Nikita Moghe , Evgeniia Razumovskaia , Liane Guillou , Ivan Vulić , Anna Korhonen , Alexandra Birch

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

GUI testing checks if a software system behaves as expected when users interact with its graphical interface, e.g., testing specific functionality or validating relevant use case scenarios. Currently, deciding what to test at this high…

Software Engineering · Computer Science 2023-11-16 Juyeon Yoon , Robert Feldt , Shin Yoo

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

As the Large-Language-Model-driven (LLM-driven) Artificial Intelligence (AI) bots became popular, people realized their strong potential in Task-Oriented Dialogue (TOD). However, bots relying wholly on LLMs are unreliable in their…

Artificial Intelligence · Computer Science 2025-06-10 Yankai Zeng , Gopal Gupta

Spoken dialogue systems often rely on cascaded pipelines that transcribe, process, and resynthesize speech. While effective, this design discards paralinguistic cues and limits expressivity. Recent end-to-end methods reduce latency and…

Functionality and dialogue experience are two important factors of task-oriented dialogue systems. Conventional approaches with closed schema (e.g., conversational semantic parsing) often fail as both the functionality and dialogue…

Computation and Language · Computer Science 2022-12-21 Raphael Shu , Elman Mansimov , Tamer Alkhouli , Nikolaos Pappas , Salvatore Romeo , Arshit Gupta , Saab Mansour , Yi Zhang , Dan Roth

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Graphical User Interface (GUI) automation holds significant promise for assisting users with complex tasks, thereby boosting human productivity. Existing works leveraging Large Language Model (LLM) or LLM-based AI agents have shown…

Computer Vision and Pattern Recognition · Computer Science 2024-01-02 Difei Gao , Lei Ji , Zechen Bai , Mingyu Ouyang , Peiran Li , Dongxing Mao , Qinchen Wu , Weichen Zhang , Peiyi Wang , Xiangwu Guo , Hengxu Wang , Luowei Zhou , Mike Zheng Shou

We demonstrate ViDA-MAN, a digital-human agent for multi-modal interaction, which offers realtime audio-visual responses to instant speech inquiries. Compared to traditional text or voice-based system, ViDA-MAN offers human-like…

Computer Vision and Pattern Recognition · Computer Science 2021-10-27 Tong Shen , Jiawei Zuo , Fan Shi , Jin Zhang , Liqin Jiang , Meng Chen , Zhengchen Zhang , Wei Zhang , Xiaodong He , Tao Mei

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

Task-oriented Dialogue (ToD) agents are mostly limited to a few widely-spoken languages, mainly due to the high cost of acquiring training data for each language. Existing low-cost approaches that rely on cross-lingual embeddings or naive…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Sina J. Semnani , Monica S. Lam

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

The integration of a complex set of Electronic Design Automation (EDA) tools to enhance interoperability is a critical concern for circuit designers. Recent advancements in large language models (LLMs) have showcased their exceptional…

Hardware Architecture · Computer Science 2024-09-24 Zhuolun He , Haoyuan Wu , Xinyun Zhang , Xufeng Yao , Su Zheng , Haisheng Zheng , Bei Yu

Autonomous Graphical User Interface (GUI) agents often struggle with multi-step tasks due to constrained context windows and static policies that fail to adapt to dynamic environments. To address these limitations, this work proposes the…

Machine Learning · Computer Science 2026-05-19 Shilong Jin , Lanjun Wang , Zhuosheng Zhang

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

Computation and Language · Computer Science 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

Graphical User Interface (GUI) agents adopt an end-to-end paradigm that maps a screenshot to an action sequence, thereby automating repetitive tasks in virtual environments. However, existing GUI agents are evaluated almost exclusively on…

Computer Vision and Pattern Recognition · Computer Science 2025-12-15 Chunyi Li , Longfei Li , Zicheng Zhang , Xiaohong Liu , Min Tang , Weisi Lin , Guangtao Zhai