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Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable…

Information Retrieval · Computer Science 2024-07-22 Jerome Ramos , Hossen A. Rahmani , Xi Wang , Xiao Fu , Aldo Lipani

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

One particularly promising use case of Large Language Models (LLMs) for recommendation is the automatic generation of Natural Language (NL) user taste profiles from consumption data. These profiles offer interpretable and editable…

Information Retrieval · Computer Science 2025-07-23 Bruno Sguerra , Elena V. Epure , Harin Lee , Manuel Moussallam

Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping,…

Information Retrieval · Computer Science 2026-04-23 Jiahao Liu , Mingzhe Han , Guanming Liu , Weihang Wang , Dongsheng Li , Hansu Gu , Peng Zhang , Tun Lu , Ning Gu

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

Providing natural language explanations for recommendations is particularly useful from the perspective of a non-expert user. Although several methods for providing such explanations have recently been proposed, we argue that an important…

Computation and Language · Computer Science 2025-03-19 Jakub Raczyński , Mateusz Lango , Jerzy Stefanowski

Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language…

Information Retrieval · Computer Science 2023-01-16 Lei Li , Yongfeng Zhang , Li Chen

Recommender systems have become a pervasive part of our daily online experience, and are one of the most widely used applications of artificial intelligence and machine learning. Therefore, regulations and requirements for trustworthy…

Information Retrieval · Computer Science 2024-07-01 Dominik Kowald

With the rise of voice assistants and an increase in mobile search usage, natural language has become an important query language. So far, most of the current systems are not able to process these queries because of the vagueness and…

Human-Computer Interaction · Computer Science 2020-08-06 Andrea Papenmeier , Alfred Sliwa , Dagmar Kern , Daniel Hienert , Ahmet Aker , Norbert Fuhr

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

Human-Computer Interaction · Computer Science 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

This paper proposes a new method to provide personalized tour recommendation for museum visits. It combines an optimization of preference criteria of visitors with an automatic extraction of artwork importance from museum information based…

We address how to robustly interpret natural language refinements (or critiques) in recommender systems. In particular, in human-human recommendation settings people frequently use soft attributes to express preferences about items,…

Information Retrieval · Computer Science 2021-05-20 Krisztian Balog , Filip Radlinski , Alexandros Karatzoglou

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many…

Information Retrieval · Computer Science 2019-07-11 Shuai Zhang , Lina Yao , Aixin Sun , Yi Tay

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Personalized recommendations have become a common feature of modern online services, including most major e-commerce sites, media platforms and social networks. Today, due to their high practical relevance, research in the area of…

Information Retrieval · Computer Science 2023-02-07 Pablo Castells , Dietmar Jannach

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

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