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Detecting out-of-scope user utterances is essential for task-oriented dialogues and intent classification. Current methodologies face difficulties with the unpredictable distribution of outliers and often rely on assumptions about data…

Computation and Language · Computer Science 2024-06-03 Hossam M. Zawbaa , Wael Rashwan , Sourav Dutta , Haytham Assem

Intent Detection is one of the tasks of the Natural Language Understanding (NLU) unit in task-oriented dialogue systems. Out of Scope (OOS) and Out of Domain (OOD) inputs may run these systems into a problem. On the other side, a labeled…

Computation and Language · Computer Science 2023-08-01 Masoud Akbari , Ali Mohades , M. Hassan Shirali-Shahreza

In virtual assistant (VA) systems it is important to reject or redirect user queries that fall outside the scope of the system. One of the most accurate approaches for out-of-scope (OOS) rejection is to combine it with the task of intent…

Computation and Language · Computer Science 2024-10-22 Tianyi Zhang , Atta Norouzian , Aanchan Mohan , Frederick Ducatelle

Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a task-oriented dialog system. A key challenge of OOD detection is to learn discriminative semantic features. Traditional cross-entropy loss only focuses on…

Computation and Language · Computer Science 2021-06-01 Zhiyuan Zeng , Keqing He , Yuanmeng Yan , Zijun Liu , Yanan Wu , Hong Xu , Huixing Jiang , Weiran Xu

Out-of-Domain (OOD) intent detection is important for practical dialog systems. To alleviate the issue of lacking OOD training samples, some works propose synthesizing pseudo OOD samples and directly assigning one-hot OOD labels to these…

Computation and Language · Computer Science 2022-11-11 Hao Lang , Yinhe Zheng , Jian Sun , Fei Huang , Luo Si , Yongbin Li

Pre-trained Transformer-based models were reported to be robust in intent classification. In this work, we first point out the importance of in-domain out-of-scope detection in few-shot intent recognition tasks and then illustrate the…

Computation and Language · Computer Science 2022-04-08 Jianguo Zhang , Kazuma Hashimoto , Yao Wan , Zhiwei Liu , Ye Liu , Caiming Xiong , Philip S. Yu

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

Target encoding plays a central role when learning Convolutional Neural Networks. In this realm, One-hot encoding is the most prevalent strategy due to its simplicity. However, this so widespread encoding schema assumes a flat label space,…

Computer Vision and Pattern Recognition · Computer Science 2018-06-29 Pau Rodríguez , Miguel A. Bautista , Jordi Gonzàlez , Sergio Escalera

In many real-world settings, machine learning models need to identify user inputs that are out-of-domain (OOD) so as to avoid performing wrong actions. This work focuses on a challenging case of OOD detection, where no labels for in-domain…

Computation and Language · Computer Science 2022-03-23 Di Jin , Shuyang Gao , Seokhwan Kim , Yang Liu , Dilek Hakkani-Tur

This work presents novel methods to reduce computational and memory requirements for medical image segmentation with a large number of classes. We curiously observe challenges in maintaining state-of-the-art segmentation performance with…

Computer Vision and Pattern Recognition · Computer Science 2026-01-07 Aaron Kujawa , Thomas Booth , Tom Vercauteren

We consider the problem of detecting OoD(Out-of-Distribution) input data when using deep neural networks, and we propose a simple yet effective way to improve the robustness of several popular OoD detection methods against label shift. Our…

Machine Learning · Computer Science 2022-07-04 Matteo Guarrera , Baihong Jin , Tung-Wei Lin , Maria Zuluaga , Yuxin Chen , Alberto Sangiovanni-Vincentelli

Pre-trained language models have achieved noticeable performance on the intent detection task. However, due to assigning an identical weight to each sample, they suffer from the overfitting of simple samples and the failure to learn complex…

Computation and Language · Computer Science 2021-08-25 Yantao Gong , Cao Liu , Jiazhen Yuan , Fan Yang , Xunliang Cai , Guanglu Wan , Jiansong Chen , Ruiyao Niu , Houfeng Wang

Intent classification is a major task in spoken language understanding (SLU). Since most models are built with pre-collected in-domain (IND) training utterances, their ability to detect unsupported out-of-domain (OOD) utterances has a…

Computation and Language · Computer Science 2021-06-29 Yilin Shen , Yen-Chang Hsu , Avik Ray , Hongxia Jin

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but…

Computation and Language · Computer Science 2020-10-27 Jian-Guo Zhang , Kazuma Hashimoto , Wenhao Liu , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

Detecting out-of-scope (OOS) user utterances remains a key challenge in task-oriented dialogue systems and, more broadly, in open-set intent recognition. Existing approaches often depend on strong distributional assumptions or auxiliary…

Computation and Language · Computer Science 2025-10-17 Wael Rashwan , Hossam M. Zawbaa , Sourav Dutta , Haytham Assem

Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a task-oriented dialog system. Traditional softmax-based confidence scores are susceptible to the overconfidence issue. In this paper, we propose a simple…

Computation and Language · Computer Science 2022-10-18 Yanan Wu , Zhiyuan Zeng , Keqing He , Yutao Mou , Pei Wang , Yuanmeng Yan , Weiran Xu

While deep neural networks have made remarkable progress in various vision tasks, their performance typically deteriorates when tested in out-of-distribution (OOD) scenarios. Many OOD methods focus on extracting domain-invariant features…

Computer Vision and Pattern Recognition · Computer Science 2024-09-16 Qiaowei Miao , Yawei Luo , Yi Yang

We focus on the challenge of out-of-distribution (OOD) detection in deep learning models, a crucial aspect in ensuring reliability. Despite considerable effort, the problem remains significantly challenging in deep learning models due to…

Computer Vision and Pattern Recognition · Computer Science 2023-05-30 Yunhao Ge , Jie Ren , Jiaping Zhao , Kaifeng Chen , Andrew Gallagher , Laurent Itti , Balaji Lakshminarayanan

One-Class Classification (OCC) is a special case of multi-class classification, where data observed during training is from a single positive class. The goal of OCC is to learn a representation and/or a classifier that enables recognition…

Computer Vision and Pattern Recognition · Computer Science 2021-01-11 Pramuditha Perera , Poojan Oza , Vishal M. Patel
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