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Despite a growing literature on explaining neural networks, no consensus has been reached on how to explain a neural network decision or how to evaluate an explanation. Our contributions in this paper are twofold. First, we investigate…

Machine Learning · Computer Science 2020-03-23 Laura Rieger , Lars Kai Hansen

Explainability of algorithmic decision-making systems is both a regulatory objective and an area of intense research. The article argues that a crucial condition for the acceptability of algorithmic decision-making systems is that decisions…

Computers and Society · Computer Science 2026-03-03 Sarra Tajouri , Yves Meinard , Alexis Tsoukiàs , Thierry Kirat

Deep learning classifiers are assisting humans in making decisions and hence the user's trust in these models is of paramount importance. Trust is often a function of constant behavior. From an AI model perspective it means given the same…

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

Artificial Intelligence · Computer Science 2021-02-16 Quratul-ain Mahesar , Simon Parsons

Many decision making systems deployed in the real world are not static - a phenomenon known as model adaptation takes place over time. The need for transparency and interpretability of AI-based decision models is widely accepted and thus…

Machine Learning · Computer Science 2021-04-08 André Artelt , Fabian Hinder , Valerie Vaquet , Robert Feldhans , Barbara Hammer

The challenge of creating interpretable models has been taken up by two main research communities: ML researchers primarily focused on lower-level explainability methods that suit the needs of engineers, and HCI researchers who have more…

Machine Learning · Computer Science 2024-07-16 Juan D. Pinto , Luc Paquette

Smart home systems are gaining popularity as homeowners strive to enhance their living and working environments while minimizing energy consumption. However, the adoption of artificial intelligence (AI)-enabled decision-making models in…

Human-Computer Interaction · Computer Science 2024-07-30 Md Shajalal , Alexander Boden , Gunnar Stevens , Delong Du , Dean-Robin Kern

Decision-making in complex systems often relies on machine learning models, yet highly accurate models such as XGBoost and neural networks can obscure the reasoning behind their predictions. In operations research applications,…

Machine Learning · Computer Science 2025-02-28 Gaurav Arwade , Sigurdur Olafsson

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl

Artificial Intelligence (AI) approaches to problem-solving and decision-making are becoming more and more complex, leading to a decrease in the understandability of solutions. The European Union's new General Data Protection Regulation…

Artificial Intelligence · Computer Science 2018-09-24 Jorge Fandinno , Claudia Schulz

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…

Human-Computer Interaction · Computer Science 2020-05-06 Mahsan Nourani , Chiradeep Roy , Tahrima Rahman , Eric D. Ragan , Nicholas Ruozzi , Vibhav Gogate

There is general consensus that it is important for artificial intelligence (AI) and machine learning systems to be explainable and/or interpretable. However, there is no general consensus over what is meant by 'explainable' and…

Artificial Intelligence · Computer Science 2018-10-02 Alun Preece , Dan Harborne , Dave Braines , Richard Tomsett , Supriyo Chakraborty

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

Explainability is important for the transparency of autonomous and intelligent systems and for helping to support the development of appropriate levels of trust. There has been considerable work on developing approaches for explaining…

Artificial Intelligence · Computer Science 2025-02-17 Michael Winikoff , John Thangarajah , Sebastian Rodriguez

Explainability techniques for data-driven predictive models based on artificial intelligence and machine learning algorithms allow us to better understand the operation of such systems and help to hold them accountable. New transparency…

Machine Learning · Computer Science 2022-09-09 Kacper Sokol , Alexander Hepburn , Raul Santos-Rodriguez , Peter Flach

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…