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Today's probabilistic language generators fall short when it comes to producing coherent and fluent text despite the fact that the underlying models perform well under standard metrics, e.g., perplexity. This discrepancy has puzzled the…

Computation and Language · Computer Science 2025-06-06 Clara Meister , Tiago Pimentel , Gian Wiher , Ryan Cotterell

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

Queries to large language models (LLMs) can be divided into two parts: the instruction/question and the accompanying context. The context for retrieval-augmented generation (RAG) systems in most benchmarks comes from Wikipedia or…

Computation and Language · Computer Science 2025-01-08 Benjamin Reichman , Adar Avsian , Larry Heck

One way to improve the relationship between humans and anthropomorphic agents is to have humans empathize with the agents. In this study, we focused on a task between agents and humans. We experimentally investigated hypotheses stating that…

Human-Computer Interaction · Computer Science 2023-04-05 Takahiro Tsumura , Seiji Yamada

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Data annotated by humans is a source of knowledge by describing the peculiarities of the problem and therefore fueling the decision process of the trained model. Unfortunately, the annotation process for subjective natural language…

Computation and Language · Computer Science 2023-12-14 Kamil Kanclerz , Julita Bielaniewicz , Marcin Gruza , Jan Kocon , Stanisław Woźniak , Przemysław Kazienko

Large language models (LLMs) are increasingly popular but are also prone to generating bias, toxic or harmful language, which can have detrimental effects on individuals and communities. Although most efforts is put to assess and mitigate…

Computation and Language · Computer Science 2024-06-26 Caroline Brun , Vassilina Nikoulina

Detection of hate speech has been formulated as a standalone application of NLP and different approaches have been adopted for identifying the target groups, obtaining raw data, defining the labeling process, choosing the detection…

Computation and Language · Computer Science 2023-09-07 Vitthal Bhandari

Synthetic data generated by large language models has become integral to modern NLP training pipelines, from bootstrapping reasoning capabilities to augmenting instruction-following datasets. While recent work demonstrates successful…

Computation and Language · Computer Science 2025-10-08 Y. Du , G. Wu , G. Tang , W. Wang , Q. Fan

Even when aggregate accuracy is high, state-of-the-art NLP models often fail systematically on specific subgroups of data, resulting in unfair outcomes and eroding user trust. Additional data collection may not help in addressing these…

Computation and Language · Computer Science 2023-05-30 Zexue He , Marco Tulio Ribeiro , Fereshte Khani

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

Large language models pretrained on extensive web corpora demonstrate remarkable performance across a wide range of downstream tasks. However, a growing concern is data contamination, where evaluation datasets may be contained in the…

Computation and Language · Computer Science 2024-07-12 Medha Palavalli , Amanda Bertsch , Matthew R. Gormley

Conversational data is essential in psychology because it can help researchers understand individuals cognitive processes, emotions, and behaviors. Utterance labelling is a common strategy for analyzing this type of data. The development of…

Computation and Language · Computer Science 2022-08-16 Maria Laricheva , Chiyu Zhang , Yan Liu , Guanyu Chen , Terence Tracey , Richard Young , Giuseppe Carenini

Large Language Models (LLMs) have become integral to Software Engineering (SE), increasingly used in development workflows. However, their widespread adoption raises concerns about the presence and propagation of toxic language - harmful or…

Machine Learning · Computer Science 2026-01-21 Hao Zhuo , Yicheng Yang , Kewen Peng

Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…

Computation and Language · Computer Science 2020-11-20 Peixiang Zhong , Chen Zhang , Hao Wang , Yong Liu , Chunyan Miao

Transformer language models have received widespread public attention, yet their generated text is often surprising even to NLP researchers. In this survey, we discuss over 250 recent studies of English language model behavior before…

Computation and Language · Computer Science 2023-08-29 Tyler A. Chang , Benjamin K. Bergen

Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the…

Computation and Language · Computer Science 2020-06-12 Hengyi Cai , Hongshen Chen , Yonghao Song , Cheng Zhang , Xiaofang Zhao , Dawei Yin

In this project, we aim to build a Text-to-Speech system able to produce speech with a controllable emotional expressiveness. We propose a methodology for solving this problem in three main steps. The first is the collection of emotional…

Audio and Speech Processing · Electrical Eng. & Systems 2019-07-08 Noé Tits

In the last few years, the ML community has created a number of new NLP models based on transformer architecture. These models have shown great performance for various NLP tasks on benchmark datasets, often surpassing SOTA results. Buoyed…

Computation and Language · Computer Science 2021-10-08 Kartikay Bagla , Ankit Kumar , Shivam Gupta , Anuj Gupta

This study explores real-world human interactions with large language models (LLMs) in diverse, unconstrained settings in contrast to most prior research focusing on ethically trimmed models like ChatGPT for specific tasks. We aim to…

Human-Computer Interaction · Computer Science 2024-07-09 Johannes Schneider , Arianna Casanova Flores , Anne-Catherine Kranz