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Reducing negative user experiences is essential for the success of recommendation platforms. Exposing users to inappropriate content could not only adversely affect users' psychological well-beings, but also potentially drive users away…
Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by…
Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…
Analyzing sequences of interactions between users and items, sequential recommendation models can learn user intent and make predictions about the next item. Next to item interactions, most systems also have interactions with what we call…
Group recommender systems facilitate group decision making for a set of individuals (e.g., a group of friends, a team, a corporation, etc.). Many of these systems, however, either assume that (i) user preferences can be elicited (or…
Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…
Recommendation is the task of improving customer experience through personalized recommendation based on users' past feedback. In this paper, we investigate the most common scenario: the user-item (U-I) matrix of implicit feedback. Even…
Collaborative filtering is the process of making recommendations regarding the potential preference of a user, for example shopping on the Internet, based on the preference ratings of the user and a number of other users for various items.…
Intelligent assistants change the way people interact with computers and make it possible for people to search for products through conversations when they have purchase needs. During the interactions, the system could ask questions on…
A great deal of empirical research has examined who falls for misinformation and why. Here, we introduce a formal game-theoretic model of engagement with news stories that captures the strategic interplay between (mis)information consumers…
Clickthrough data is a particularly inexpensive and plentiful resource to obtain implicit relevance feedback for improving and personalizing search engines. However, it is well known that the probability of a user clicking on a result is…
We design a recommender system for research papers based on topic-modeling. The users feedback to the results is used to make the results more relevant the next time they fire a query. The user's needs are understood by observing the change…
Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…
This paper evaluates the robustness of learning from implicit feedback in web search. In particular, we create a model of user behavior by drawing upon user studies in laboratory and real-world settings. The model is used to understand the…
Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…
Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the…
While many production-ready and robust algorithms are available for the task of recommendation systems, many of these systems do not take the order of user's consumption into account. The order of consumption can be very useful and matters…
Recommender systems research tends to evaluate model performance offline and on randomly sampled targets, yet the same systems are later used to predict user behavior sequentially from a fixed point in time. Simulating online recommender…
Personalized news recommendation aims to provide attractive articles for readers by predicting their likelihood of clicking on a certain article. To accurately predict this probability, plenty of studies have been proposed that actively…
Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…