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Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RPA, companies need to…

Artificial Intelligence · Computer Science 2020-01-07 Volodymyr Leno , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This…

Artificial Intelligence · Computer Science 2024-11-01 Vivek Bhardwaj , Ajit Noonia , Sandeep Chaurasia , Mukesh Kumar , Abdulnaser Rashid , Mohamed Tahar Ben Othman

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology, organizations…

Software Engineering · Computer Science 2020-08-28 V. Leno , A. Augusto , M. Dumas , M. La Rosa , F. Maggi , A. Polyvyanyy

Intelligent features in email service applications aim to increase productivity by helping people organize their folders, compose their emails and respond to pending tasks. In this work, we explore a new application, Smart-To-Do, that helps…

Computation and Language · Computer Science 2020-05-14 Sudipto Mukherjee , Subhabrata Mukherjee , Marcello Hasegawa , Ahmed Hassan Awadallah , Ryen White

Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

Robotic Process Automation (RPA) is a technology to automate routine work such as copying data across applications or filling in document templates using data from multiple applications. RPA tools allow organizations to automate a wide…

Software Engineering · Computer Science 2021-06-28 Volodymyr Leno , Adriano Augusto , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…

Artificial Intelligence · Computer Science 2020-01-06 Simone Agostinelli , Andrea Marrella , Massimo Mecella

Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…

Due to its wide use in personal, but most importantly, professional contexts, email represents a valuable source of information that can be harvested for understanding, reengineering and repurposing undocumented business processes of…

Computation and Language · Computer Science 2016-09-21 Diana Jlailaty , Daniela Grigori , Khalid Belhajjame

This paper introduces a novel architectural framework that integrates Large Language Models (LLMs) with email interfaces to automate administrative tasks, specifically targeting accessibility barriers in enterprise environments. The system…

Human-Computer Interaction · Computer Science 2025-07-01 Andres Navarro , Carlos de Quinto , José Alberto Hernández

Email continues to serve as a central medium for managing collaborations. While unstructured email messaging is lightweight and conducive to coordination, it is easy to overlook commitments and requests for collaborations that are embedded…

Human-Computer Interaction · Computer Science 2024-03-05 Katelyn Morrison , Shamsi Iqbal , Eric Horvitz

The growing problem of unsolicited bulk e-mail, also known as "spam", has generated a need for reliable anti-spam e-mail filters. Filters of this type have so far been based mostly on manually constructed keyword patterns. An alternative…

Computation and Language · Computer Science 2007-05-23 Ion Androutsopoulos , John Koutsias , Konstantinos V. Chandrinos , Constantine D. Spyropoulos

We provide an automated graph theoretic method for identifying individual users' trusted networks of friends in cyberspace. We routinely use our social networks to judge the trustworthiness of outsiders, i.e., to decide where to buy our…

Disordered Systems and Neural Networks · Physics 2009-09-29 P. Oscar Boykin , Vwani Roychowdhury

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

It is imperative to democratize robotic process automation (RPA), as RPA has become a main driver of the digital transformation but is still technically very demanding to construct, especially for non-experts. In this paper, we study how to…

Programming Languages · Computer Science 2022-05-12 Rui Dong , Zhicheng Huang , Ian Iong Lam , Yan Chen , Xinyu Wang

Taiwan's Chi Mei Medical Center has completed four challenges mentioned in published robotic process automation (RPA) studies including automating a dynamic process, designing feasible human-robot collaboration, incorporating other emerging…

Robotics · Computer Science 2024-02-08 Tian Jun Cheng , Chia Jung Chen , Yao Lin Ong , Yi Fang Yang , Guang Yih Sheu

Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the…

Robotics · Computer Science 2020-12-23 Judith Wewerka , Manfred Reichert
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