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This paper examines the integration of emotional intelligence into artificial intelligence systems, with a focus on affective computing and the growing capabilities of Large Language Models (LLMs), such as ChatGPT and Claude, to recognize…

Computers and Society · Computer Science 2025-09-26 Nicola Fabiano

Affects---emotions and moods---have an impact on cognitive activities and the working performance of individuals. Development tasks are undertaken through cognitive processes, yet software engineering research lacks theory on affects and…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Popular process models such as the Rational Unified Process or the V-Modell XT are by nature large and complex. Each time that a new release is published software development organizations are confronted with the big challenge of…

Software Engineering · Computer Science 2013-11-14 Alexis Ocampo , Jürgen Münch , William E. Riddle

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with diverse stakeholders. It is also considered as a vital competency…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Recent advances in neurosciences and psychology have provided evidence that affective phenomena pervade intelligence at many levels, being inseparable from the cognitionaction loop. Perception, attention, memory, learning, decisionmaking,…

Artificial Intelligence · Computer Science 2008-09-30 Luis Paulo Reis , Daria Barteneva , Nuno Lau

An important factor in developing control models for human-robot collaboration is how acceptable they are to their human partners. One such method for creating acceptable control models is to attempt to mimic human-like behaviour in robots…

Robotics · Computer Science 2022-07-12 Rebeka Kropivšek Leskovar , Tadej Petrič

Changes, they use to say, are the only constant in life. Everything changes rapidly around us, and more and more key to survival is the ability to rapidly adapt to changes. This consideration applies to many aspects of our lives. Strangely…

Software Engineering · Computer Science 2015-04-16 Vincenzo De Florio , Chris Blondia

[Context and motivation] Quality requirements (QRs) are inherently diffi-cult to manage as they are often subjective, context-dependent and hard to fully grasp by various stakeholders. Furthermore, there are many sources that can provide…

Software Engineering · Computer Science 2018-03-09 Thomas Olsson , Krzysztof Wnuk

Human-centered Requirements Engineering (HC-RE) integrates user cognition, emotions, and social interactions into the RE process through contributions from disciplines such as psychology, cognitive science, design thinking, and…

Software Engineering · Computer Science 2026-05-07 Imen Benzarti , Ikram Darif , Abderrahmane Leshob , Hafedh Mili , Darine Amayed

Often, when modeling human decision-making behaviors in the context of human-robot teaming, the emotion aspect of human is ignored. Nevertheless, the influence of emotion, in some cases, is not only undeniable but beneficial. This work…

Artificial Intelligence · Computer Science 2019-10-02 Longsheng Jiang , Yue Wang

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

A recent research trend has emerged to identify developers' emotions, by applying sentiment analysis to the content of communication traces left in collaborative development environments. Trying to overcome the limitations posed by using…

Software Engineering · Computer Science 2018-03-20 Nicole Novielli , Daniela Girardi , Filippo Lanubile

Software updates are essential to enhance security, fix bugs, and add better features to the existing software. While some users accept software updates, non-compliance remains a widespread issue. While some users accept software updates,…

Software Engineering · Computer Science 2025-10-30 Mahzabin Tamanna , Mohd Anwar , Joseph D. W. Stephens

Multimedia and creativity software products are being used to edit and control various elements of creative media practices. These days, the technical affordances of mobile multimedia devices and the advent of high-speed 5G internet access…

Human-Computer Interaction · Computer Science 2020-07-20 Mairéad Grogan , Emin Zerman , Gareth W. Young , Aljosa Smolic

In recent years, Machine Learning (ML) components have been increasingly integrated into the core systems of organizations. Engineering such systems presents various challenges from both a theoretical and practical perspective. One of the…

Software Engineering · Computer Science 2024-02-09 Gabriel Busquim , Hugo Villamizar , Maria Julia Lima , Marcos Kalinowski

Confounding is a significant obstacle to unbiased estimation of causal effects from observational data. For settings with high-dimensional covariates -- such as text data, genomics, or the behavioral social sciences -- researchers have…

Artificial Intelligence · Computer Science 2024-02-01 Katherine A. Keith , Sergey Feldman , David Jurgens , Jonathan Bragg , Rohit Bhattacharya

Requirements volatility is a major issue in software development, causing problems such as higher defect density, project delays and cost overruns. Software architecture that guides the overall vision of software product, is one of the…

Software Engineering · Computer Science 2019-04-18 Sandun Dasanayake , Sanja Aaramaa , Jouni Markkula , Markku Oivo

The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities,…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Context: Quality requirements (QRs) are a topic of constant discussions both in industry and academia. Debates entwine around the definition of quality requirements, the way how to handle them, or their importance for project success. While…

Software Engineering · Computer Science 2020-02-10 Andreas Vogelsang , Jonas Eckhardt , Daniel Mendez , Moritz Berger
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