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Related papers: KETOD: Knowledge-Enriched Task-Oriented Dialogue

200 papers

To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling…

Computation and Language · Computer Science 2018-11-12 Yanran Li , Wenjie Li , Ziqiang Cao , Chengyao Chen

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Gaojie Zhang

While neural conversation models have shown great potentials towards generating informative and engaging responses via introducing external knowledge, learning such a model often requires knowledge-grounded dialogues that are difficult to…

Computation and Language · Computer Science 2021-05-17 Linxiao Li , Can Xu , Wei Wu , Yufan Zhao , Xueliang Zhao , Chongyang Tao

Numerous new dialog domains are being created every day while collecting data for these domains is extremely costly since it involves human interactions. Therefore, it is essential to develop algorithms that can adapt to different domains…

Computation and Language · Computer Science 2021-04-07 Kun Qian , Wei Wei , Zhou Yu

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Recent advancements in instruction-tuning datasets have predominantly focused on specific tasks like mathematical or logical reasoning. There has been a notable gap in data designed for aligning language models to maintain topic relevance…

Computation and Language · Computer Science 2024-06-24 Makesh Narsimhan Sreedhar , Traian Rebedea , Shaona Ghosh , Jiaqi Zeng , Christopher Parisien

Multilingual task-oriented dialogue (ToD) facilitates access to services and information for many (communities of) speakers. Nevertheless, the potential of this technology is not fully realised, as current datasets for multilingual ToD -…

Computation and Language · Computer Science 2023-05-24 Olga Majewska , Evgeniia Razumovskaia , Edoardo Maria Ponti , Ivan Vulić , Anna Korhonen

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…

Computation and Language · Computer Science 2018-10-05 Amrita Saha , Vardaan Pahuja , Mitesh M. Khapra , Karthik Sankaranarayanan , Sarath Chandar

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

Classic pipeline models for task-oriented dialogue system require explicit modeling the dialogue states and hand-crafted action spaces to query a domain-specific knowledge base. Conversely, sequence-to-sequence models learn to map dialogue…

Computation and Language · Computer Science 2018-06-13 Haoyang Wen , Yijia Liu , Wanxiang Che , Libo Qin , Ting Liu

Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…

Computation and Language · Computer Science 2025-01-20 Reham Omar , Omij Mangukiya , Essam Mansour

In this paper, we present a system to showcase the capabilities of the latest state-of-the-art retrieval augmented generation models trained on knowledge-intensive language tasks, such as slot filling, open domain question answering,…

Computation and Language · Computer Science 2022-09-23 Md Faisal Mahbub Chowdhury , Michael Glass , Gaetano Rossiello , Alfio Gliozzo , Nandana Mihindukulasooriya

Creating high-quality annotated data for task-oriented dialog (ToD) is known to be notoriously difficult, and the challenges are amplified when the goal is to create equitable, culturally adapted, and large-scale ToD datasets for multiple…

Computation and Language · Computer Science 2023-07-27 Songbo Hu , Han Zhou , Mete Hergul , Milan Gritta , Guchun Zhang , Ignacio Iacobacci , Ivan Vulić , Anna Korhonen

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech…

End-to-end training of neural networks is a promising approach to automatic construction of dialog systems using a human-to-human dialog corpus. Recently, Vinyals et al. tested neural conversation models using OpenSubtitles. Lowe et al.…

Computation and Language · Computer Science 2018-01-31 Chiori Hori , Takaaki Hori

During task-oriented dialogues (TODs), human users naturally introduce chitchat that is beyond the immediate scope of the task, interfering with the flow of the conversation. To address this issue without the need for expensive manual data…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

Currently, dialogue systems have achieved high performance in processing text-based communication. However, they have not yet effectively incorporated visual information, which poses a significant challenge. Furthermore, existing models…

Computation and Language · Computer Science 2023-12-19 Viktor Moskvoretskii , Anton Frolov , Denis Kuznetsov

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley
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