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Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…

Computers and Society · Computer Science 2026-04-21 Saeedeh Mohammadi , Taha Yasseri

Many online platforms incorporate engagement signals, such as likes, into their interface design to boost engagement. However, these signals can unintentionally elevate content that may not support normatively desirable behavior, especially…

Human-Computer Interaction · Computer Science 2025-09-15 Yuchen Wu , Mingduo Zhao , John Canny

Online platforms for social interactions are an essential part of modern society. With the advance of technology and the rise of algorithms and AI, content is now filtered systematically and facilitates the formation of filter bubbles. This…

Trust facilitates cooperation and supports positive outcomes in social groups, including member satisfaction, information sharing, and task performance. Extensive prior research has examined individuals' general propensity to trust, as well…

Social and Information Networks · Computer Science 2019-05-16 Xiao Ma , Justin Cheng , Shankar Iyer , Mor Naaman

Many news outlets allow users to contribute comments on topics about daily world events. News articles are the seeds that spring users' interest to contribute content, i.e., comments. An article may attract an apathetic user engagement…

Information Retrieval · Computer Science 2020-10-20 Lihong He , Chen Shen , Arjun Mukherjee , Slobodan Vucetic , Eduard Dragut

In June 2024, X/Twitter changed likes' visibility from public to private, offering a rare, platform-level opportunity to study how the visibility of engagement signals affects users' behavior. Here, we investigate whether hiding liker…

Social and Information Networks · Computer Science 2026-01-19 Yuwei Chuai , Manoel Horta Ribeiro , Gabriele Lenzini , Nicolas Pröllochs

Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

Social and Information Networks · Computer Science 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…

Computers and Society · Computer Science 2026-05-18 Siyi Zhou , Lindsay Young , Marlon Twyman , Emilio Ferrara

Online platforms and communities establish their own norms that govern what behavior is acceptable within the community. Substantial effort in NLP has focused on identifying unacceptable behaviors and, recently, on forecasting them before…

Computation and Language · Computer Science 2021-10-12 Chan Young Park , Julia Mendelsohn , Karthik Radhakrishnan , Kinjal Jain , Tushar Kanakagiri , David Jurgens , Yulia Tsvetkov

Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with…

Computation and Language · Computer Science 2023-09-06 Aseem Srivastava , Tanya Gupta , Alison Cerezo , Sarah Peregrine , Lord , Md Shad Akhtar , Tanmoy Chakraborty

Optimism about the Internet's potential to bring the world together has been tempered by concerns about its role in inflaming the 'culture wars'. Via mass selection into like-minded groups, online society may be becoming more fragmented and…

Social and Information Networks · Computer Science 2021-12-06 Isaac Waller , Ashton Anderson

Crowdsourced moderation systems like Twitter/X's Community Notes program have been proposed as scalable alternatives to professional fact-checkers for combating online misinformation. While prior research has examined the effectiveness of…

Human-Computer Interaction · Computer Science 2026-03-13 Morgan Wack , Patrick Warren , Mustafa Alam

People regularly share items using online social media. However, people's decisions around sharing---who shares what to whom and why---are not well understood. We present a user study involving 87 pairs of Facebook users to understand how…

Human-Computer Interaction · Computer Science 2014-12-04 Amit Sharma , Dan Cosley

Social networks scaffold the diffusion of information on social media. Much attention has been given to the spread of true vs. false content on online social platforms, including the structural differences between their diffusion patterns.…

Social and Information Networks · Computer Science 2026-03-24 Isaac Slaughter , Axel Peytavin , Johan Ugander , Martin Saveski

Social media has enabled users and organizations to obtain information about technology usage like software usage and even security feature usage. However, on the dark side it has also allowed an adversary to potentially exploit the users…

Social and Information Networks · Computer Science 2019-09-09 Soumajyoti Sarkar , Paulo Shakarian , Mika Armenta , Danielle Sanchez , Kiran Lakkaraju

Although the effects of the social norm on mitigating misinformation are identified, scant knowledge exists about the patterns of social norm emergence, such as the patterns and variations of social tipping in online communities with…

Social and Information Networks · Computer Science 2023-01-03 Shangde Gao , Yan Wang , My T. Thai

Polarization is a troubling phenomenon that can lead to societal divisions and hurt the democratic process. It is therefore important to develop methods to reduce it. We propose an algorithmic solution to the problem of reducing…

Social and Information Networks · Computer Science 2017-05-19 Kiran Garimella , Gianmarco De Francisci Morales , Aristides Gionis , Michael Mathioudakis

Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…

Computers and Society · Computer Science 2021-02-17 Jiajun Bao , Junjie Wu , Yiming Zhang , Eshwar Chandrasekharan , David Jurgens

Our opinions, which things we like or dislike, depend on the opinions of those around us. Nowadays, we are influenced by the opinions of online strangers, expressed in comments and ratings on online platforms. Here, we perform novel…

Several major social media platforms have shifted toward crowdsourced fact-checking systems like Community Notes to combat misinformation at scale. However, these systems face criticism regarding which content is scrutinized and how visible…

Computers and Society · Computer Science 2026-04-21 Yilin Gong , Siqi Wu