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Much information available to applied researchers is contained within written language or spoken text. Deep language models such as BERT have achieved unprecedented success in many applications of computational linguistics. However, much…
Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…
As recommender systems become increasingly sophisticated and complex, they often suffer from lack of fairness and transparency. Providing robust and unbiased explanations for recommendations has been drawing more and more attention as it…
Social recommendation is effective in improving the recommendation performance by leveraging social relations from online social networking platforms. Social relations among users provide friends' information for modeling users' interest in…
While relations among individuals make an important part of data with scientific and business interests, existing statistical modeling of relational data has mainly been focusing on dyadic relations, i.e., those between two individuals.…
In attempts to "explain" predictions of machine learning models, researchers have proposed hundreds of techniques for attributing predictions to features that are deemed important. While these attributions are often claimed to hold the…
State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…
Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…
All online sharing systems gather data that reflects users' collective behaviour and their shared activities. This data can be used to extract different kinds of relationships, which can be grouped into layers, and which are basic…
Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…
With the advent of online social networks, recommender systems have became crucial for the success of many online applications/services due to their significance role in tailoring these applications to user-specific needs or preferences.…
As language models become increasingly integrated into our digital lives, Personalized Text Generation (PTG) has emerged as a pivotal component with a wide range of applications. However, the bias inherent in user written text, often used…
Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…
We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…
Nowadays, neural network (NN) and deep learning (DL) techniques are widely adopted in many applications, including recommender systems. Given the sparse and stochastic nature of collaborative filtering (CF) data, recent works have…
Nowadays, recommender systems already impact almost every facet of peoples lives. To provide personalized high quality recommendation results, conventional systems usually train pointwise rankers to predict the absolute value of objectives…
User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…
Recommender systems are proving to be an invaluable tool for extracting user-relevant content helping users in their daily activities (e.g., finding relevant places to visit, content to consume, items to purchase). However, to be effective,…
User reviews have become an important source for recommending and explaining products or services. Particularly, providing explanations based on user reviews may improve users' perception of a recommender system (RS). However, little is…
Collaborative filtering analyzes user preferences for items (e.g., books, movies, restaurants, academic papers) by exploiting the similarity patterns across users. In implicit feedback settings, all the items, including the ones that a user…