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Artificial intelligence (AI) has the potential to significantly enhance human performance across various domains. Ideally, collaboration between humans and AI should result in complementary team performance (CTP) -- a level of performance…

Human-Computer Interaction · Computer Science 2024-11-27 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…

Artificial Intelligence · Computer Science 2023-10-04 Max Schemmer , Andrea Bartos , Philipp Spitzer , Patrick Hemmer , Niklas Kühl , Jonas Liebschner , Gerhard Satzger

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

Human-AI complementarity is the claim that a human supported by an AI system can outperform either alone in a decision-making process. Since its introduction in the humanAI interaction literature, it has gained traction by generalizing the…

Artificial Intelligence · Computer Science 2026-04-23 Andrea Ferrario , Alessandro Facchini , Juan M. Durán

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…

Computer Science and Game Theory · Computer Science 2026-02-17 Saurabh Amin , Amine Bennouna , Daniel Huttenlocher , Dingwen Kong , Liang Lyu , Asuman Ozdaglar

Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

Artificial Intelligence (AI) is advancing at an unprecedented pace, with clear potential to enhance decision-making and productivity. Yet, the collaborative decision-making process between humans and AI remains underdeveloped, often falling…

Human-Computer Interaction · Computer Science 2025-04-10 Bowen Lou , Tian Lu , T. S. Raghu , Yingjie Zhang

Explainability techniques are rapidly being developed to improve human-AI decision-making across various cooperative work settings. Consequently, previous research has evaluated how decision-makers collaborate with imperfect AI by…

Human-Computer Interaction · Computer Science 2024-05-09 Katelyn Morrison , Philipp Spitzer , Violet Turri , Michelle Feng , Niklas Kühl , Adam Perer

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

When human agents come together to make decisions, it is often the case that one human agent has more information than the other. This phenomenon is called information asymmetry and this distorts the market. Often if one human agent intends…

Artificial Intelligence · Computer Science 2015-10-15 Tshilidzi Marwala , Evan Hurwitz

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

Human-AI complementarity, the idea that combining human and AI judgments can outperform either alone, offers a promising pathway toward robust oversight of advanced AI systems. However, whether human-AI complementarity can be achieved on…

Data-driven algorithmic matching systems promise to help human decision makers make better matching decisions in a wide variety of high-stakes application domains, such as healthcare and social service provision. However, existing systems…

Machine Learning · Computer Science 2025-08-20 Adrian Arnaiz-Rodriguez , Nina Corvelo Benz , Suhas Thejaswi , Nuria Oliver , Manuel Gomez-Rodriguez

Humans and AIs are often paired on decision tasks with the expectation of achieving complementary performance -- where the combination of human and AI outperforms either one alone. However, how to improve performance of a human-AI team is…

Human-Computer Interaction · Computer Science 2025-02-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

There are many unknowns regarding the characteristics and dynamics of human-AI teams, including a lack of understanding of how certain human-human teaming concepts may or may not apply to human-AI teams and how this composition affects team…

Human-Computer Interaction · Computer Science 2021-05-25 Nathan J. McNeese , Beau G. Schelble , Lorenzo Barberis Canonico , Mustafa Demir

Across various applications, humans increasingly use black-box artificial intelligence (AI) systems without insight into these systems' reasoning. To counter this opacity, explainable AI (XAI) methods promise enhanced transparency and…

Human-Computer Interaction · Computer Science 2025-01-09 Philipp Spitzer , Joshua Holstein , Katelyn Morrison , Kenneth Holstein , Gerhard Satzger , Niklas Kühl
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