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This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…
The spread of misinformation on social media platforms threatens democratic processes, contributes to massive economic losses, and endangers public health. Many efforts to address misinformation focus on a knowledge deficit model and…
The prevalence of misinformation on online social media has tangible empirical connections to increasing political polarization and partisan antipathy in the United States. Ranking algorithms for social recommendation often encode broad…
As generative AI is increasingly contributing to the spread of deceptively realistic misinformation, lawmakers have introduced regulations requiring the disclosure of AI-generated content. However, it is unclear if labels reduce the risk of…
The internet promised to democratize access to knowledge and make the world more open and understanding. The reality of today's internet, however, is far from this ideal. Misinformation, lies, and conspiracies dominate many social media…
Health misinformation has been found to be prevalent on social media, particularly in new public health crises in which there is limited scientific information. However, social media can also play a role in limiting and refuting health…
Users disclose ever-increasing amounts of personal data on Social Network Service platforms (SNS). Unless SNSs' policies are privacy friendly, this leaves them vulnerable to privacy risks because they ignore the privacy policies. Designers…
The micro-blogging platform Twitter allows its nearly 320 million monthly active users to build a network of follower connections to other Twitter users (i.e., followees) in order to subscribe to content posted by these users. With this…
Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear.…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Children encounter misinformation on social media in a similar capacity as their parents. Unlike their parents, children are an exceptionally vulnerable population because their cognitive abilities and emotional regulation are still…
Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…
Malicious accounts spreading misinformation has led to widespread false and misleading narratives in recent times, especially during the COVID-19 pandemic, and social media platforms struggle to eliminate these contents rapidly. This is…
Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility,…
Despite the valuable social interactions that online media promote, these systems provide space for speech that would be potentially detrimental to different groups of people. The moderation of content imposed by many social media has…
Detecting out-of-context media, such as "mis-captioned" images on Twitter, is a relevant problem, especially in domains of high public significance. In this work we aim to develop defenses against such misinformation for the topics of…
Misinformation propagation in online social networks has become an increasingly challenging problem. Although many studies exist to solve the problem computationally, a permanent and robust solution is yet to be discovered. In this study,…
Citizens and Emergency Managers need to be able to distinguish ''fake'' (untrue) news posts from real news posts on social media during disasters. This paper is based on an online survey conducted in 2018 that produced 341 responses from…
Understanding the dynamics of language toxicity on social media is important for us to investigate the propagation of misinformation and the development of echo chambers for political scenarios such as U.S. presidential elections. Recent…
Users rely on search engines for information in critical contexts, such as public health emergencies. Understanding how users evaluate the trustworthiness of search results is therefore essential. Research has identified rank and the…