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In large-scale software systems, there are often no fully-fledged bug reports with human-written descriptions when an error occurs. In this case, developers rely on stack traces, i.e., series of function calls that led to the error. Since…

Software Engineering · Computer Science 2024-12-20 Egor Shibaev , Denis Sushentsev , Yaroslav Golubev , Aleksandr Khvorov

Automatic crash reporting systems have become a de-facto standard in software development. These systems monitor target software, and if a crash occurs they send details to a backend application. Later on, these reports are aggregated and…

Software Engineering · Computer Science 2021-03-22 Aleksandr Khvorov , Roman Vasiliev , George Chernishev , Irving Muller Rodrigues , Dmitrij Koznov , Nikita Povarov

Distributed systems are comprised of many components that communicate together to form an application. Distributed tracing gives us visibility into these complex interactions, but it can be difficult to reason about the system's behavior,…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-12-11 Adrita Samanta , Henry Han , Darby Huye , Lan Liu , Zhaoqi Zhang , Raja R. Sambasivan

Automated crash reporting systems generate large volumes of duplicate reports, overwhelming issue-tracking systems and increasing developer workload. Traditional stack trace-based deduplication methods, relying on string similarity,…

Software Engineering · Computer Science 2025-08-28 Md Afif Al Mamun , Gias Uddin , Lan Xia , Longyu Zhang

Many contemporary software products have subsystems for automatic crash reporting. However, it is well-known that the same bug can produce slightly different reports. To manage this problem, reports are usually grouped, often manually by…

Software Engineering · Computer Science 2020-09-29 Roman Vasiliev , Dmitrij Koznov , George Chernishev , Aleksandr Khvorov , Dmitry Luciv , Nikita Povarov

The exercise of detecting similar bug reports in bug tracking systems is known as duplicate bug report detection. Having prior knowledge of a bug report's existence reduces efforts put into debugging problems and identifying the root cause.…

Software Engineering · Computer Science 2023-11-15 Avinash Patil , Aryan Jadon

The task of finding the best developer to fix a bug is called bug triage. Most of the existing approaches consider the bug triage task as a classification problem, however, classification is not appropriate when the sets of classes change…

Software Engineering · Computer Science 2022-01-17 Denis Sushentsev , Aleksandr Khvorov , Roman Vasiliev , Yaroslav Golubev , Timofey Bryksin

In this work, we developed, integrated, and tested a feature that automatically highlights potentially important frames in stack traces. The feature was implemented in the internal bug-processing tool at JetBrains that processes tens of…

Software Engineering · Computer Science 2025-04-25 Aleksandr Khvorov , Yaroslav Golubev , Denis Sushentsev

In cloud systems, incidents are potential threats to customer satisfaction and business revenue. When customers are affected by incidents, they often request customer support service (CSS) from the cloud provider by submitting a support…

Tracking user reported bugs requires considerable engineering effort in going through many repetitive reports and assigning them to the correct teams. This paper proposes a neural architecture that can jointly (1) detect if two bug reports…

Computation and Language · Computer Science 2019-04-05 Lahari Poddar , Leonardo Neves , William Brendel , Luis Marujo , Sergey Tulyakov , Pradeep Karuturi

Incidents in production systems are common and downtime is expensive. Applying an appropriate mitigating action quickly, such as changing a specific firewall rule, reverting a change, or diverting traffic to a different availability zone,…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-05-17 Kamala Ramasubramanian , Ashutosh Raina , Jonathan Mace , Peter Alvaro

Developers often use crash reports to understand the root cause of bugs. However, locating the buggy source code snippet from such information is a challenging task, mainly when the log database contains many crash reports. To mitigate this…

Software Engineering · Computer Science 2024-03-19 Marcos Medeiros , Uirá Kulesza , Roberta Coelho , Rodrigo Bonifácio , Christoph Treude , Eiji Adachi

More and more users and developers are using Issue Tracking Systems (ITSs) to report issues, including bugs, feature requests, enhancement suggestions, etc. Different information, however, is gathered from users when issues are reported on…

Software Engineering · Computer Science 2019-09-04 Yuxiang Zhu , Minxue Pan , Yu Pei , Tian Zhang

The joint task of bug localization and program repair is an integral part of the software development process. In this work we present DeepDebug, an approach to automated debugging using large, pretrained transformers. We begin by training…

Software Engineering · Computer Science 2021-05-21 Dawn Drain , Colin B. Clement , Guillermo Serrato , Neel Sundaresan

Block traces are widely used for system studies, model verifications, and design analyses in both industry and academia. While such traces include detailed block access patterns, existing trace-driven research unfortunately often fails to…

Distributed, Parallel, and Cluster Computing · Computer Science 2017-09-15 Miryeong Kwon , Jie Zhang , Gyuyoung Park , Wonil Choi , David Donofrio , John Shalf , Mahmut Kandemir , Myoungsoo Jung

About 40% of software bug reports are duplicates of one another, which pose a major overhead during software maintenance. Traditional techniques often focus on detecting duplicate bug reports that are textually similar. However, in bug…

Software Engineering · Computer Science 2022-12-21 Sigma Jahan , Mohammad Masudur Rahman

Crash reports are vital for software maintenance since they allow the developers to be informed of the problems encountered in the mobile application. Before fixing, developers need to reproduce the crash, which is an extremely…

Software Engineering · Computer Science 2023-10-12 Yuchao Huang , Junjie Wang , Zhe Liu , Yawen Wang , Song Wang , Chunyang Chen , Yuanzhe Hu , Qing Wang

Bug reports provide critical insights into software quality, yet existing datasets often suffer from limited scope, outdated content, or insufficient metadata for machine learning. To address these limitations, we present GitBugs-a…

Software Engineering · Computer Science 2026-04-30 Avinash Patil , Siru Tao , Aryan Jadon

GitHub projects can be easily replicated through the site's fork process or through a Git clone-push sequence. This is a problem for empirical software engineering, because it can lead to skewed results or mistrained machine learning…

Software Engineering · Computer Science 2023-12-05 Diomidis Spinellis , Zoe Kotti , Audris Mockus

Many Duplicate Bug Report Detection (DBRD) techniques have been proposed in the research literature. The industry uses some other techniques. Unfortunately, there is insufficient comparison among them, and it is unclear how far we have…

Software Engineering · Computer Science 2026-04-22 Ting Zhang , DongGyun Han , Venkatesh Vinayakarao , Ivana Clairine Irsan , Bowen Xu , Ferdian Thung , David Lo , Lingxiao Jiang
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