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Related papers: Trust in Human-AI Interaction: Scoping Out Models,…

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AI is becoming increasingly integrated into everyday life, both in professional work environments and in leisure and entertainment contexts. This integration requires AI to move beyond acting as an assistant for informational or…

Human-Computer Interaction · Computer Science 2026-02-26 Christian Poelitz , Finale Doshi-Velez , Siân Lindley

Research into the explanation of machine learning models, i.e., explainable AI (XAI), has seen a commensurate exponential growth alongside deep artificial neural networks throughout the past decade. For historical reasons, explanation and…

Human-Computer Interaction · Computer Science 2020-09-29 Brittany Davis , Maria Glenski , William Sealy , Dustin Arendt

Calls for engagement with the public in Artificial Intelligence (AI) research, development, and governance are increasing, leading to the use of surveys to capture people's values, perceptions, and experiences related to AI. In this paper,…

Computers and Society · Computer Science 2024-08-06 Mohammmad Tahaei , Daricia Wilkinson , Alisa Frik , Michael Muller , Ruba Abu-Salma , Lauren Wilcox

While trust in human-robot interaction is increasingly recognized as necessary for the implementation of social robots, our understanding of regulating trust in human-robot interaction is yet limited. In the current experiment, we evaluated…

Human-Computer Interaction · Computer Science 2023-04-21 Matouš Jelínek , Kerstin Fischer

While AI shows promise for enhancing the efficiency of qualitative analysis, the unique human-AI interaction resulting from varied coding strategies makes it challenging to develop a trustworthy AI-assisted qualitative coding system (AIQCs)…

Human-Computer Interaction · Computer Science 2023-09-26 Jie Gao , Junming Cao , ShunYi Yeo , Kenny Tsu Wei Choo , Zheng Zhang , Toby Jia-Jun Li , Shengdong Zhao , Simon Tangi Perrault

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

The Industry 5.0 transition highlights EU efforts to design intelligent devices that can work alongside humans to enhance human capabilities, and such vision aligns with user preferences and needs to feel safe while collaborating with such…

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

Trust in automation, or more recently trust in autonomy, has received extensive research attention in the past two decades. The majority of prior literature adopted a "snapshot" view of trust and typically evaluated trust through…

Human-Computer Interaction · Computer Science 2020-10-02 Yaohui Guo , X. Jessie Yang

Trust has been identified as a central factor for effective human-robot teaming. Existing literature on trust modeling predominantly focuses on dyadic human-autonomy teams where one human agent interacts with one robot. There is little, if…

Robotics · Computer Science 2024-07-17 Yaohui Guo , X. Jessie Yang , Cong Shi

Artificial Intelligence (AI) is advancing at an unprecedented pace, with clear potential to enhance decision-making and productivity. Yet, the collaborative decision-making process between humans and AI remains underdeveloped, often falling…

Human-Computer Interaction · Computer Science 2025-04-10 Bowen Lou , Tian Lu , T. S. Raghu , Yingjie Zhang

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

In this paper, we explore the paradox of trust and vulnerability in human-machine interactions, inspired by Alexander Reben's BlabDroid project. This project used small, unassuming robots that actively engaged with people, successfully…

Human-Computer Interaction · Computer Science 2024-12-31 Zoe Zhiqiu Jiang

In the last few years, AI continues demonstrating its positive impact on society while sometimes with ethically questionable consequences. Building and maintaining public trust in AI has been identified as the key to successful and…

Artificial Intelligence · Computer Science 2021-05-25 Liming Zhu , Xiwei Xu , Qinghua Lu , Guido Governatori , Jon Whittle

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

Artificial Intelligence · Computer Science 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

As robots become increasingly integrated into various industries, understanding how humans respond to robotic failures is critical. This study systematically examines trust dynamics and system design by analyzing human reactions to robot…

Robotics · Computer Science 2025-05-08 Ponkoj Chandra Shill , Md. Azizul Hakim

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

The use of Artificial Intelligence (AI) in high-risk, decision-making scenarios presents technical, safety, and normative challenges; problems that may only be ameliorated by human oversight. However, notions of human oversight lack a…

In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…

Human-Computer Interaction · Computer Science 2025-07-30 Anushka Debnath , Stephen Cranefield , Emiliano Lorini , Bastin Tony Roy Savarimuthu
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