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Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

AI systems increasingly assist human decision making by producing preliminary assessments of complex inputs. However, such AI-generated assessments can often be noisy or systematically biased, raising a central question: how should costly…

Machine Learning · Statistics 2026-03-17 Lezhi Tan , Naomi Sagan , Lihua Lei , Jose Blanchet

The collaboration between humans and artificial intelligence (AI) is a significant feature in this digital age. However, humans and AI may have observation, interpretation, and action conflicts when working synchronously. This phenomenon is…

Human-Computer Interaction · Computer Science 2024-04-30 He Wen

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appropriately rely on AI aids, we propose showing them behavior…

Human-Computer Interaction · Computer Science 2023-01-18 Ángel Alexander Cabrera , Adam Perer , Jason I. Hong

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

Artificial Intelligence (AI) is increasingly employed in various decision-making tasks, typically as a Recommender, providing recommendations that the AI deems correct. However, recent studies suggest this may diminish human analytical…

Human-Computer Interaction · Computer Science 2024-03-05 Shuai Ma , Chenyi Zhang , Xinru Wang , Xiaojuan Ma , Ming Yin

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

Artificial intelligence (AI) is broadly deployed as an advisor to human decision-makers: AI recommends a decision and a human accepts or rejects the advice. This approach, however, has several limitations: People frequently ignore accurate…

Human-Computer Interaction · Computer Science 2026-04-03 Julian Berger , Pantelis P. Analytis , Ville Satopää , Ralf H. J. M. Kurvers

The integration of users and experts in machine learning is a widely studied topic in artificial intelligence literature. Similarly, human-computer interaction research extensively explores the factors that influence the acceptance of AI as…

Human-Computer Interaction · Computer Science 2024-08-05 Jaroslaw Kornowicz , Kirsten Thommes

Human feedback is critical for aligning AI systems to human values. As AI capabilities improve and AI is used to tackle more challenging tasks, verifying quality and safety becomes increasingly challenging. This paper explores how we can…

Artificial Intelligence · Computer Science 2025-10-31 Rishub Jain , Sophie Bridgers , Lili Janzer , Rory Greig , Tian Huey Teh , Vladimir Mikulik

Humans and AIs are often paired on decision tasks with the expectation of achieving complementary performance -- where the combination of human and AI outperforms either one alone. However, how to improve performance of a human-AI team is…

Human-Computer Interaction · Computer Science 2025-02-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

Despite advances in AI's performance and interpretability, AI advisors can undermine experts' decisions and increase the time and effort experts must invest to make decisions. Consequently, AI systems deployed in high-stakes settings often…

Human-Computer Interaction · Computer Science 2025-10-16 Nicholas Wolczynski , Maytal Saar-Tsechansky , Tong Wang

Human and AI are increasingly interacting and collaborating to accomplish various complex tasks in the context of diverse application domains (e.g., healthcare, transportation, and creative design). Two dynamic, learning entities (AI and…

Human-Computer Interaction · Computer Science 2019-10-29 Yi-Ching Huang , Yu-Ting Cheng , Lin-Lin Chen , Jane Yung-jen Hsu

Effective human-AI collaboration requires humans to accurately gauge AI capabilities and calibrate their trust accordingly. Humans often have context-dependent private information, referred to as Unique Human Knowledge (UHK), that is…

Human-Computer Interaction · Computer Science 2025-11-07 Zenan Chen , Ruijiang Gao , Yingzhi Liang

Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective…

Human-Computer Interaction · Computer Science 2024-07-17 Nina Grgić-Hlača , Junaid Ali , Krishna P. Gummadi , Jennifer Wortman Vaughan

Much of machine learning research focuses on predictive accuracy: given a task, create a machine learning model (or algorithm) that maximizes accuracy. In many settings, however, the final prediction or decision of a system is under the…

Computers and Society · Computer Science 2022-06-02 Kate Donahue , Alexandra Chouldechova , Krishnaram Kenthapadi

A rising vision for AI in the open world centers on the development of systems that can complement humans for perceptual, diagnostic, and reasoning tasks. To date, systems aimed at complementing the skills of people have employed models…

Artificial Intelligence · Computer Science 2020-05-05 Bryan Wilder , Eric Horvitz , Ece Kamar

The possible impact of algorithmic recommendation on the autonomy and free choice of Internet users is being increasingly discussed, especially in terms of the rendering of information and the structuring of interactions. This paper aims at…

Computers and Society · Computer Science 2019-07-25 Camille Roth

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz