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Related papers: An End-to-End Dialogue Summarization System for Sa…

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Text summarization systems have made significant progress in recent years, but typically generate summaries in one single step. However, the one-shot summarization setting is sometimes inadequate, as the generated summary may contain…

Computation and Language · Computer Science 2023-10-10 Haopeng Zhang , Xiao Liu , Jiawei Zhang

Medical dialogue summarization is challenging due to the unstructured nature of medical conversations, the use of medical terminology in gold summaries, and the need to identify key information across multiple symptom sets. We present a…

Computation and Language · Computer Science 2023-07-03 Yash Mathur , Sanketh Rangreji , Raghav Kapoor , Medha Palavalli , Amanda Bertsch , Matthew R. Gormley

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

We introduce an incremental summarization system for customer support agents that intelligently determines when to generate concise bullet notes during conversations, reducing agents' context-switching effort and redundant review. Our…

Computation and Language · Computer Science 2025-10-10 Yisha Wu , Cen Mia Zhao , Yuanpei Cao , Xiaoqing Su , Yashar Mehdad , Mindy Ji , Claire Na Cheng

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

Dialogue summarization aims to distill the core meaning of a conversation into a concise text. This is crucial for reducing the complexity and noise inherent in dialogue-heavy applications. While recent approaches typically train language…

Computation and Language · Computer Science 2025-10-01 Mohamed Imed Eddine Ghebriout , Gaël Guibon , Ivan Lerner , Emmanuel Vincent

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

This paper presents our contribution to the MEDIQA-2023 Dialogue2Note shared task, encompassing both subtask A and subtask B. We approach the task as a dialogue summarization problem and implement two distinct pipelines: (a) a fine-tuning…

Computation and Language · Computer Science 2023-05-10 Xiangru Tang , Andrew Tran , Jeffrey Tan , Mark Gerstein

Understanding a medical conversation between a patient and a physician poses a unique natural language understanding challenge since it combines elements of standard open ended conversation with very domain specific elements that require…

Computation and Language · Computer Science 2020-09-21 Anirudh Joshi , Namit Katariya , Xavier Amatriain , Anitha Kannan

Text summarization is one of the most challenging and interesting problems in NLP. Although much attention has been paid to summarizing structured text like news reports or encyclopedia articles, summarizing conversations---an essential…

Computation and Language · Computer Science 2020-10-06 Jiaao Chen , Diyi Yang

Tabular data provide answers to a significant portion of search queries. However, reciting an entire result table is impractical in conversational search systems. We propose to generate natural language summaries as answers to describe the…

Information Retrieval · Computer Science 2020-07-13 Shuo Zhang , Zhuyun Dai , Krisztian Balog , Jamie Callan

With the advancement of telemedicine, both researchers and medical practitioners are working hand-in-hand to develop various techniques to automate various medical operations, such as diagnosis report generation. In this paper, we first…

Computation and Language · Computer Science 2023-09-28 Abhisek Tiwari , Anisha Saha , Sriparna Saha , Pushpak Bhattacharyya , Minakshi Dhar

Automatic summarization with pre-trained language models has led to impressively fluent results, but is prone to 'hallucinations', low performance on non-news genres, and outputs which are not exactly summaries. Targeting ACL 2023's…

Computation and Language · Computer Science 2023-06-21 Yang Janet Liu , Amir Zeldes

In this paper, we investigate the problem of including relevant information as context in open-domain dialogue systems. Most models struggle to identify and incorporate important knowledge from dialogues and simply use the entire turns as…

Computation and Language · Computer Science 2022-10-14 Rui Ribeiro , Luísa Coheur

Text summarization is a downstream natural language processing (NLP) task that challenges the understanding and generation capabilities of language models. Considerable progress has been made in automatically summarizing short texts, such…

Computation and Language · Computer Science 2023-06-05 Guang Lu , Sylvia B. Larcher , Tu Tran

Biomedical text summarization is a critical tool that enables clinicians to effectively ascertain patient status. Traditionally, text summarization has been accomplished with transformer models, which are capable of compressing long…

Computation and Language · Computer Science 2024-04-16 Hyunkyung Han , Jaesik Choi

This paper provides results of evaluating some text summarisation techniques for the purpose of producing call summaries for contact centre solutions. We specifically focus on extractive summarisation methods, as they do not require any…

Computation and Language · Computer Science 2022-09-07 Alexandra N. Uma , Dmitry Sityaev

Online argumentative dialog is a rich source of information on popular beliefs and opinions that could be useful to companies as well as governmental or public policy agencies. Compact, easy to read, summaries of these dialogues would thus…

Computation and Language · Computer Science 2017-11-02 Amita Misra , Shereen Oraby , Shubhangi Tandon , Sharath TS , Pranav Anand , Marilyn Walker

Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Neural abstractive summarization has been increasingly studied, where the prior work mainly focused on summarizing single-speaker documents (news, scientific publications, etc). In dialogues, there are different interactions between…

Computation and Language · Computer Science 2018-10-02 Chih-Wen Goo , Yun-Nung Chen