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How diverse are sharing economy platforms? Are they fair marketplaces, where all participants operate on a level playing field, or are they large-scale online aggregators of offline human biases? Often portrayed as easy-to-access digital…
Several recently published papers in Decision Support Systems discussed issues related to data quality in Information Systems research. In this short research note, I build on the work introduced in these papers and document two data…
As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…
There is a rumbling debate over the impact of gentrification: presumed gentrifiers have been the target of protests and attacks in some cities, while they have been welcome as generators of new jobs and taxes in others. Census data fails to…
Airbnb is a two-sided marketplace, bringing together hosts who own listings for rent, with prospective guests from around the globe. Applying neural network-based learning to rank techniques has led to significant improvements in matching…
This paper explores Airbnb, a peer-to-peer platform for short-term rental of housing accommodation, examining the geographical pattern of those establishments using data from London. Our purpose is to analyse whether or not the diversity of…
Biometric data contains distinctive human traits such as facial features or gait patterns. The use of biometric data permits an individuation so exact that the data is utilized effectively in identification and authentication systems. But…
Information and communications technologies have enabled the rise of the phenomenon named sharing economy, which represents activities between people, coordinated by online platforms, to obtain, provide, or share access to goods and…
Algorithms and models are increasingly deployed to inform decisions about people, inevitably affecting their lives. As a consequence, those in charge of developing these models must carefully evaluate their impact on different groups of…
The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…
The growth in the use of online advertising to foster brand awareness over recent years is largely attributable to the ubiquity of social media. One pivotal technology contributing to the success of online brand advertising is frequency…
Many online services, such as search engines, social media platforms, and digital marketplaces, are advertised as being available to any user, regardless of their age, gender, or other demographic factors. However, there are growing…
In pervasive computing environment, Location Based Services (LBSs) are getting popularity among users because of their usefulness in day-to-day life. LBSs are information services that use geospatial data of mobile device and smart phone…
Managing privacy to reach privacy goals is challenging, as evidenced by the privacy attitude-behavior gap. Mitigating this discrepancy requires solutions that account for both system opaqueness and users' hesitations in testing different…
Recommender systems are widely used to predict personalized preferences of goods or services using users' past activities, such as item ratings or purchase histories. If collections of such personal activities were made publicly available,…
This study investigates the implications of algorithmic pricing in digital marketplaces, focusing on Airbnb's pricing dynamics. With the advent of Airbnb's new pricing tool, this research explores how digital tools influence hosts' pricing…
Large-scale sensing and actuation infrastructures have allowed buildings to achieve significant energy savings; at the same time, these technologies introduce significant privacy risks that must be addressed. In this paper, we present a…
Airbnb is an online marketplace that connects hosts and guests to unique stays and experiences. When guests stay at homes booked on Airbnb, there are a small fraction of stays that lead to support needed from Airbnb's Customer Support (CS),…
A face image not only provides details about the identity of a subject but also reveals several attributes such as gender, race, sexual orientation, and age. Advancements in machine learning algorithms and popularity of sharing images on…
Sharing or publishing social network data while accounting for privacy of individuals is a difficult task due to the interconnectedness of nodes in networks. A key question in k-anonymity, a widely studied notion of privacy, is how to…