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Many online content portals allow users to ask questions to supplement their understanding (e.g., of lectures). While information retrieval (IR) systems may provide answers for such user queries, they do not directly assist content creators…

Information Retrieval · Computer Science 2024-03-07 Rose E. Wang , Pawan Wirawarn , Omar Khattab , Noah Goodman , Dorottya Demszky

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu

Today's cloud-hosted applications and services are complex systems, and a performance or functional instability can have dozens or hundreds of potential root causes. Our hypothesis is that by combining the pattern matching capabilities of…

Artificial Intelligence · Computer Science 2025-05-29 Yifan Wang , Kenneth P. Birman

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li

Root cause analysis (RCA) in Micro-services architecture (MSA) with escalating complexity encounters complex challenges in maintaining system stability and efficiency due to fault propagation and circular dependencies among nodes. Diverse…

Multiagent Systems · Computer Science 2024-12-24 Wei Zhang , Hongcheng Guo , Jian Yang , Zhoujin Tian , Yi Zhang , Chaoran Yan , Zhoujun Li , Tongliang Li , Xu Shi , Liangfan Zheng , Bo Zhang

Edge computing environments host increasingly complex microservice-based IoT applications, which are prone to performance anomalies that can propagate across dependent services. Identifying the true source of such anomalies, known as Root…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-11-18 Duneesha Fernando , Maria A. Rodriguez , Rajkumar Buyya

To ensure the reliability of cloud systems, their performance is monitored using KPIs (key performance indicators). When issues arise, root cause localization identifies KPIs responsible for service degradation, aiding in quick diagnosis…

Machine learning tasks entail the use of complex computational pipelines to reach quantitative and qualitative conclusions. If some of the activities in a pipeline produce erroneous or uninformative outputs, the pipeline may fail or produce…

Machine Learning · Computer Science 2020-02-13 Raoni Lourenço , Juliana Freire , Dennis Shasha

Data analysis for scientific experiments and enterprises, large-scale simulations, and machine learning tasks all entail the use of complex computational pipelines to reach quantitative and qualitative conclusions. If some of the activities…

Databases · Computer Science 2020-04-15 Raoni Lourenço , Juliana Freire , Dennis Shasha

While certain industrial sectors (e.g., aviation) have a long history of mandatory incident reporting complete with analytical findings, the practice of artificial intelligence (AI) safety benefits from no such mandate and thus analyses…

Artificial Intelligence · Computer Science 2022-11-15 Nikiforos Pittaras , Sean McGregor

Software engineers working in large projects must navigate complex information landscapes. Change Impact Analysis (CIA) is a task that relies on engineers' successful information seeking in databases storing, e.g., source code,…

Software Engineering · Computer Science 2017-03-07 Markus Borg , Emil Alégroth , Per Runeson

Process mining techniques can help organizations to improve their operational processes. Organizations can benefit from process mining techniques in finding and amending the root causes of performance or compliance problems. Considering the…

Machine Learning · Computer Science 2021-08-18 Mahnaz Sadat Qafari , Wil van der Aalst

In cloud-based endpoint auditing, security administrators often rely on the cloud to perform causality analysis over log-derived versioned provenance graphs to investigate suspicious attack behaviors. However, the cloud may be distrusted or…

Cryptography and Security · Computer Science 2026-03-17 Qiyang Song , Qihang Zhou , Xiaoqi Jia , Zhenyu Song , Wenbo Jiang , Heqing Huang , Yong Liu , Dan Meng

Data pipelines are an integral part of various modern data-driven systems. However, despite their importance, they are often unreliable and deliver poor-quality data. A critical step toward improving this situation is a solid understanding…

Software Engineering · Computer Science 2023-09-14 Harald Foidl , Valentina Golendukhina , Rudolf Ramler , Michael Felderer

Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology, organizations…

Software Engineering · Computer Science 2020-08-28 V. Leno , A. Augusto , M. Dumas , M. La Rosa , F. Maggi , A. Polyvyanyy

Detecting failures and identifying their root causes promptly and accurately is crucial for ensuring the availability of microservice systems. A typical failure troubleshooting pipeline for microservices consists of two phases: anomaly…

Software Engineering · Computer Science 2024-05-16 Luan Pham , Huong Ha , Hongyu Zhang

This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…

Artificial Intelligence · Computer Science 2024-07-30 Lei Zan , Charles K. Assaad , Emilie Devijver , Eric Gaussier , Ali Aït-Bachir

As Autonomous driving systems (ADS) have transformed our daily life, safety of ADS is of growing significance. While various testing approaches have emerged to enhance the ADS reliability, a crucial gap remains in understanding the…

Software Engineering · Computer Science 2024-09-17 Shiwei Feng , Yapeng Ye , Qingkai Shi , Zhiyuan Cheng , Xiangzhe Xu , Siyuan Cheng , Hongjun Choi , Xiangyu Zhang

In real-world scenarios, due to the highly decoupled and flexible nature of microservices, it poses greater challenges to system reliability. The more frequent occurrence of incidents has created a demand for Root Cause Analysis(RCA)…

Software Engineering · Computer Science 2025-07-31 Rui Ren

Information retrieval (IR) or knowledge retrieval, is a critical component for many down-stream tasks such as open-domain question answering (QA). It is also very challenging, as it requires succinctness, completeness, and correctness. In…

Computation and Language · Computer Science 2023-08-10 Xiaodong Yu , Ben Zhou , Dan Roth
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