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In many service systems, especially those in healthcare, customer waiting times can result in increased service requirements. Such service slowdowns can significantly impact system performance. Therefore, it is important to properly account…

Optimization and Control · Mathematics 2025-01-22 Jing Dong , Berk Görgülü , Vahid Sarhangian

In recent years, multi-agent epistemic planning has received attention from both dynamic logic and planning communities. Existing implementations of multi-agent epistemic planning are based on compilation into classical planning and suffer…

Artificial Intelligence · Computer Science 2018-08-15 Xiao Huang , Biqing Fang , Hai Wan , Yongmei Liu

We investigate the task of learning to follow natural language instructions by jointly reasoning with visual observations and language inputs. In contrast to existing methods which start with learning from demonstrations (LfD) and then use…

Computation and Language · Computer Science 2018-07-10 Wenhan Xiong , Xiaoxiao Guo , Mo Yu , Shiyu Chang , Bowen Zhou , William Yang Wang

Simulation environments are good for learning different driving tasks like lane changing, parking or handling intersections etc. in an abstract manner. However, these simulation environments often restrict themselves to operate under…

Machine Learning · Computer Science 2021-11-01 Ashish Rana , Avleen Malhi

The Markov decision process (MDP) formulation used to model many real-world sequential decision making problems does not efficiently capture the setting where the set of available decisions (actions) at each time step is stochastic.…

Machine Learning · Computer Science 2020-01-22 Yash Chandak , Georgios Theocharous , Blossom Metevier , Philip S. Thomas

Multi-agent pathfinding (MAPF) has been widely used to solve large-scale real-world problems, e.g., automation warehouses. The learning-based, fully decentralized framework has been introduced to alleviate real-time problems and…

Robotics · Computer Science 2022-02-11 Wenhao Li , Hongjun Chen , Bo Jin , Wenzhe Tan , Hongyuan Zha , Xiangfeng Wang

Epistemic Planning (EP) refers to an automated planning setting where the agent reasons in the space of knowledge states and tries to find a plan to reach a desirable state from the current state. Its general form, the Multi-agent Epistemic…

Artificial Intelligence · Computer Science 2021-07-20 Francesco Fabiano , Biplav Srivastava , Jonathan Lenchner , Lior Horesh , Francesca Rossi , Marianna Bergamaschi Ganapini

Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world…

Computation and Language · Computer Science 2026-04-21 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Jinsong Su , Chi Zhang , Fang Kong

Reinforcement learning has been widely adopted to model dialogue managers in task-oriented dialogues. However, the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour. The ability…

Computation and Language · Computer Science 2023-02-23 Thibault Cordier , Tanguy Urvoy , Fabrice Lefevre , Lina M. Rojas-Barahona

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Reinforcement learning (RL) often necessitates a meticulous Markov Decision Process (MDP) design tailored to each task. This work aims to address this challenge by proposing a systematic approach to behavior synthesis and control for…

Robotics · Computer Science 2024-10-18 Jean-Pierre Sleiman , Mayank Mittal , Marco Hutter

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

Computation and Language · Computer Science 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Large language models (LLMs), optimized through human feedback, have rapidly emerged as a leading paradigm for developing intelligent conversational assistants. However, despite their strong performance across many benchmarks, LLM-based…

Computation and Language · Computer Science 2025-07-29 Maximillian Chen , Ruoxi Sun , Tomas Pfister , Sercan Ö. Arık

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…

Computation and Language · Computer Science 2024-08-27 Lindsey Vanderlyn , Dirk Väth , Ngoc Thang Vu

End-to-end Task-oriented Dialogue Systems (TDSs) have attracted a lot of attention for their superiority (e.g., in terms of global optimization) over pipeline modularized TDSs. Previous studies on end-to-end TDSs use a single-module model…

Computation and Language · Computer Science 2019-07-12 Jiahuan Pei , Pengjie Ren , Maarten de Rijke

In multi-agent reinforcement learning, multiple agents learn simultaneously while interacting with a common environment and each other. Since the agents adapt their policies during learning, not only the behavior of a single agent becomes…

Artificial Intelligence · Computer Science 2022-04-13 Yuan Tian , Klaus-Rudolf Kladny , Qin Wang , Zhiwu Huang , Olga Fink

Achieving robust language technologies that can perform well across the world's many languages is a central goal of multilingual NLP. In this work, we take stock of and empirically analyse task performance disparities that exist between…

Computation and Language · Computer Science 2023-10-20 Songbo Hu , Han Zhou , Moy Yuan , Milan Gritta , Guchun Zhang , Ignacio Iacobacci , Anna Korhonen , Ivan Vulić

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Dialog act prediction is an essential language comprehension task for both dialog system building and discourse analysis. Previous dialog act schemes, such as SWBD-DAMSL, are designed for human-human conversations, in which conversation…

Computation and Language · Computer Science 2019-08-28 Dian Yu , Zhou Yu
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