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Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

Computation and Language · Computer Science 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

Textual response generation is an essential task for multimodal task-oriented dialog systems.Although existing studies have achieved fruitful progress, they still suffer from two critical limitations: 1) focusing on the attribute knowledge…

Computation and Language · Computer Science 2023-05-18 Xiaolin Chen , Xuemeng Song , Yinwei Wei , Liqiang Nie , Tat-Seng Chua

Knowledge graphs, a powerful tool for structuring information through relational triplets, have recently become the new front-runner in enhancing question-answering systems. While traditional Retrieval Augmented Generation (RAG) approaches…

Artificial Intelligence · Computer Science 2025-09-12 Vaibhav Chaudhary , Neha Soni , Narotam Singh , Amita Kapoor

Detecting deceptive conversations on dynamic platforms is increasingly difficult due to evolving language patterns and Concept Drift (CD)-i.e., semantic or topical shifts that alter the context or intent of interactions over time. These…

Computation and Language · Computer Science 2026-05-27 Ali Şenol , Garima Agrawal , Huan Liu

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose…

Computation and Language · Computer Science 2024-03-12 Yerin Hwang , Yongil Kim , Yunah Jang , Jeesoo Bang , Hyunkyung Bae , Kyomin Jung

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

A KRM-based dialogue management (DM) is proposed using to implement human-computer dialogue system in complex scenarios. KRM-based DM has a well description ability and it can ensure the logic of the dialogue process. Then a complex…

Human-Computer Interaction · Computer Science 2019-12-03 Wenwu Qu , Xiaoyu Chi , Wei Zheng

We investigate the task of building open domain, conversational dialogue systems based on large dialogue corpora using generative models. Generative models produce system responses that are autonomously generated word-by-word, opening up…

Computation and Language · Computer Science 2016-04-08 Iulian V. Serban , Alessandro Sordoni , Yoshua Bengio , Aaron Courville , Joelle Pineau

Multi-hop question answering (MHQA) poses a significant challenge for large language models (LLMs) due to the extensive knowledge demands involved. Knowledge editing, which aims to precisely modify the LLMs to incorporate specific knowledge…

Computation and Language · Computer Science 2024-12-30 Yifan Lu , Yigeng Zhou , Jing Li , Yequan Wang , Xuebo Liu , Daojing He , Fangming Liu , Min Zhang

A pressing challenge in current dialogue systems is to successfully converse with users on topics with information distributed across different modalities. Previous work in multiturn dialogue systems has primarily focused on either text or…

Computation and Language · Computer Science 2022-04-29 Kai Nakamura , Sharon Levy , Yi-Lin Tuan , Wenhu Chen , William Yang Wang

Identifying relevant knowledge to be used in conversational systems that are grounded in long documents is critical to effective response generation. We introduce a knowledge identification model that leverages the document structure to…

Computation and Language · Computer Science 2021-09-13 Zeqiu Wu , Bo-Ru Lu , Hannaneh Hajishirzi , Mari Ostendorf

Knowledge graphs (KGs) are the cornerstone of the semantic web, offering up-to-date representations of real-world entities and relations. Yet large language models (LLMs) remain largely static after pre-training, causing their internal…

Computation and Language · Computer Science 2026-03-24 Songlin Zhai , Guilin Qi , Yue Wang , Yuan Meng

Retrieval-Augmented Generation (RAG) is widely used to ground large language models in external knowledge sources. However, when applied to heterogeneous corpora and multi-step queries, Naive RAG pipelines often degrade in quality due to…

Information Retrieval · Computer Science 2026-04-10 Valeriy Kovalskiy , Nikita Belov , Nikita Miteyko , Igor Reshetnikov , Max Maximov

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Modern spoken language understanding (SLU) systems rely on sophisticated semantic notions revealed in single utterances to detect intents and slots. However, they lack the capability of modeling multi-turn dynamics within a dialogue…

Computation and Language · Computer Science 2022-05-31 Ting-Wei Wu , Biing-Hwang Juang

Generating some appealing questions in open-domain conversations is an effective way to improve human-machine interactions and lead the topic to a broader or deeper direction. To avoid dull or deviated questions, some researchers tried to…

Computation and Language · Computer Science 2021-06-08 Lei Shen , Fandong Meng , Jinchao Zhang , Yang Feng , Jie Zhou

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber