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Related papers: Towards Multi-Turn Empathetic Dialogs with Positiv…

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Empathy is an important characteristic to be considered when building a more intelligent and humanized dialogue agent. However, existing methods did not fully comprehend empathy as a complex process involving three aspects: cognition,…

Computation and Language · Computer Science 2023-02-23 Pan Gao , Donghong Han , Rui Zhou , Xuejiao Zhang , Zikun Wang

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

Computation and Language · Computer Science 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

Computation and Language · Computer Science 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…

Computer Vision and Pattern Recognition · Computer Science 2023-05-05 Zhou'an_Zhu , Xin Li , Jicai Pan , Yufei Xiao , Yanan Chang , Feiyi Zheng , Shangfei Wang

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp…

Computation and Language · Computer Science 2023-05-08 Weixiang Zhao , Yanyan Zhao , Shilong Wang , Bing Qin

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

Computation and Language · Computer Science 2024-10-15 Zhichao Xu , Jiepu Jiang

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

Computation and Language · Computer Science 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Multimodal speech emotion recognition aims to detect speakers' emotions from audio and text. Prior works mainly focus on exploiting advanced networks to model and fuse different modality information to facilitate performance, while…

Computation and Language · Computer Science 2023-04-11 Zhen Wu , Yizhe Lu , Xinyu Dai

This paper introduces a framework, called EMOTION, for generating expressive motion sequences in humanoid robots, enhancing their ability to engage in humanlike non-verbal communication. Non-verbal cues such as facial expressions, gestures,…

Robotics · Computer Science 2024-10-31 Peide Huang , Yuhan Hu , Nataliya Nechyporenko , Daehwa Kim , Walter Talbott , Jian Zhang

In recent years, emotion recognition plays a critical role in applications such as human-computer interaction, mental health monitoring, and sentiment analysis. While datasets for emotion analysis in languages such as English have…

Designing emotionally intelligent conversational systems to provide comfort and advice to people experiencing distress is a compelling area of research. Recently, with advancements in large language models (LLMs), end-to-end dialogue agents…

Computation and Language · Computer Science 2025-11-13 Chenwei Wan , Matthieu Labeau , Chloé Clavel

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Evaluating the emotional intelligence (EI) of audio language models (ALMs) is critical. However, existing benchmarks mostly rely on synthesized speech, are limited to single-turn interactions, and depend heavily on open-ended scoring. This…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-27 Shuiyuan Wang , Zhixian Zhao , Hongfei Xue , Chengyou Wang , Shuai Wang , Hui Bu , Xin Xu , Lei Xie

Recently, emotional talking face generation has received considerable attention. However, existing methods only adopt one-hot coding, image, or audio as emotion conditions, thus lacking flexible control in practical applications and failing…

Computer Vision and Pattern Recognition · Computer Science 2023-06-01 Chao Xu , Junwei Zhu , Jiangning Zhang , Yue Han , Wenqing Chu , Ying Tai , Chengjie Wang , Zhifeng Xie , Yong Liu

Intelligent dialogue systems are increasingly deployed in emotionally and ethically sensitive settings, where failures in either emotional attunement or ethical judgment can cause significant harm. Existing dialogue models typically address…

Computation and Language · Computer Science 2026-04-13 Jiawen Deng , Wei Li , Wentao Zhang , Ziyun Jiao , Fuji Ren
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