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This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Algorithmic decision-making systems are increasingly used throughout the public and private sectors to make important decisions or assist humans in making these decisions with real social consequences. While there has been substantial…

Human-Computer Interaction · Computer Science 2020-01-28 Ruotong Wang , F. Maxwell Harper , Haiyi Zhu

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

Explainable AI (XAI) aims to bridge the gap between complex algorithmic systems and human stakeholders. Current discourse often examines XAI in isolation as either a technological tool, user interface, or policy mechanism. This paper…

Computers and Society · Computer Science 2023-11-28 Joshua L. M. Brand , Luca Nannini

The more AI-assisted decisions affect people's lives, the more important the fairness of such decisions becomes. In this chapter, we provide an introduction to research on fairness in machine learning. We explain the main fairness…

Machine Learning · Computer Science 2024-10-15 Janine Strotherm , Alissa Müller , Barbara Hammer , Benjamin Paaßen

Avoiding bias and understanding the real-world consequences of AI-supported decision-making are critical to address fairness and assign accountability. Existing approaches often focus either on technical aspects, such as datasets and…

Computers and Society · Computer Science 2025-11-19 Mattias Brännström , Themis Dimitra Xanthopoulou , Lili Jiang

State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

As more industries integrate machine learning into socially sensitive decision processes like hiring, loan-approval, and parole-granting, we are at risk of perpetuating historical and contemporary socioeconomic disparities. This is a…

Computers and Society · Computer Science 2017-10-20 Niels Bantilan

Fairness is a concept of justice. Various definitions exist, some of them conflicting with each other. In the absence of an uniformly accepted notion of fairness, choosing the right kind for a specific situation has always been a central…

Artificial Intelligence · Computer Science 2021-10-01 Boris Ruf , Marcin Detyniecki

Fairness is one of the most desirable societal principles in collective decision-making. It has been extensively studied in the past decades for its axiomatic properties and has received substantial attention from the multiagent systems…

Artificial Intelligence · Computer Science 2023-12-25 Hadi Hosseini

Predictive process monitoring enables organizations to proactively react and intervene in running instances of a business process. Given an incomplete process instance, predictions about the outcome, next activity, or remaining time are…

Machine Learning · Computer Science 2025-08-26 Martin Käppel , Julian Neuberger , Felix Möhrlein , Sven Weinzierl , Martin Matzner , Stefan Jablonski

This study explores perceptions of fairness in algorithmic decision-making among users in Bangladesh through a comprehensive mixed-methods approach. By integrating quantitative survey data with qualitative interview insights, we examine how…

Human-Computer Interaction · Computer Science 2025-08-08 Ahmed Abdal Shafi Rasel , Ahmed Mustafa Amlan , Tasmim Shajahan Mim , Tanvir Hasan

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Xenophobia is one of the key drivers of marginalisation, discrimination, and conflict, yet many prominent machine learning (ML) fairness frameworks fail to comprehensively measure or mitigate the resulting xenophobic harms. Here we aim to…

Computers and Society · Computer Science 2023-10-09 Nenad Tomasev , Jonathan Leader Maynard , Iason Gabriel

In recent years, there has been a stimulating discussion on how artificial intelligence (AI) can support the science and engineering of intelligent educational applications. Many studies in the field are proposing actionable data mining…

Computers and Society · Computer Science 2022-08-24 Gianni Fenu , Roberta Galici , Mirko Marras

The potential risk of AI systems unintentionally embedding and reproducing bias has attracted the attention of machine learning practitioners and society at large. As policy makers are willing to set the standards of algorithms and AI…

Artificial Intelligence · Computer Science 2020-03-17 Boris Ruf , Chaouki Boutharouite , Marcin Detyniecki

Ensuring fairness in decentralized multi-agent systems presents significant challenges due to emergent biases, systemic inefficiencies, and conflicting agent incentives. This paper provides a comprehensive survey of fairness in multi-agent…

Multiagent Systems · Computer Science 2025-03-04 Rajesh Ranjan , Shailja Gupta , Surya Narayan Singh

Assessing fairness in artificial intelligence (AI) typically involves AI experts who select protected features, fairness metrics, and set fairness thresholds to assess outcome fairness. However, little is known about how stakeholders,…

Artificial Intelligence · Computer Science 2026-02-27 Lin Luo , Yuri Nakao , Mathieu Chollet , Hiroya Inakoshi , Simone Stumpf

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

In this paper, we elaborate on how AI can support diversity and inclusion and exemplify research projects conducted in that direction. We start by looking at the challenges and progress in making large language models (LLMs) more…