Related papers: Context-Aware Language Modeling for Goal-Oriented …
Transformer-based pretrained language models (PLMs) offer unmatched performance across the majority of natural language understanding (NLU) tasks, including a body of question answering (QA) tasks. We hypothesize that improvements in QA…
Large Language Models (LLMs) have enabled Multi-Agent Systems (MASs) where agents interact through natural language to solve complex tasks or simulate multi-party dialogues. Recent work on LLM-based MASs has mainly focused on architecture…
Conditioned dialogue generation suffers from the scarcity of labeled responses. In this work, we exploit labeled non-dialogue text data related to the condition, which are much easier to collect. We propose a multi-task learning approach to…
AI-enabled systems are subjected to various types of runtime uncertainties, ranging from dynamic workloads, resource requirements, model drift, etc. These uncertainties have a big impact on the overall Quality of Service (QoS). This is…
Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…
Training Large Language Models (LLMs) to follow user instructions has been shown to supply the LLM with ample capacity to converse fluently while being aligned with humans. Yet, it is not completely clear how an LLM can lead a plan-grounded…
Vision-language models (VLMs) have tremendous potential for grounding language, and thus enabling language-conditioned agents (LCAs) to perform diverse tasks specified with text. This has motivated the study of LCAs based on reinforcement…
Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…
Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…
Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…
Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…
Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…
The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…
A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…
Conversational agents based on Large Language Models (LLMs) have recently emerged as powerful tools for human-computer interaction. Nevertheless, their black-box nature implies challenges in predictability and a lack of personalization,…
Dialogue research tends to distinguish between chit-chat and goal-oriented tasks. While the former is arguably more naturalistic and has a wider use of language, the latter has clearer metrics and a straightforward learning signal. Humans…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…
Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…
End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…