Related papers: Recent Progress in Conversational AI
Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…
Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…
Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is…
The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…
Modern Artificial Intelligence (AI) systems excel at diverse tasks, from image classification to strategy games, even outperforming humans in many of these domains. After making astounding progress in language learning in the recent decade,…
Recent advancements in large language models (LLMs) and AI systems have led to a paradigm shift in the design and optimization of complex AI workflows. By integrating multiple components, compound AI systems have become increasingly adept…
In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…
Artificial Intelligence is one of the most significant and prominent technological innovations which has reshaped all aspects of human life on the lines of ease from magnitudes like shopping, data collection, driving, everyday life, medical…
Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…
Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational AI systems has…
In this study, we introduce the Conversation Progress Guide (CPG), a system designed for text-based conversational AI interactions that provides a visual interface to represent progress. Users often encounter failures when interacting with…
Conversational AI systems have emerged as key enablers of human-like interactions across diverse sectors. Nevertheless, the balance between linguistic nuance and factual accuracy has proven elusive. In this paper, we first introduce…
Today, as seen in smart speakers, spoken dialogue technology is rapidly advancing to enable human-like interaction. However, current dialogue systems cannot pay attention not only to the content of speech, but also to the way of speaking…
Cognitive Science has profoundly shaped disciplines such as Artificial Intelligence (AI), Philosophy, Psychology, Neuroscience, Linguistics, and Culture. Many breakthroughs in AI trace their roots to cognitive theories, while AI itself has…
Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…
AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…
One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…
The recent development of artificial intelligence (AI) has increased the interest of researchers and practitioners towards applying its techniques into multiple domains like automotive, health care and air space to achieve automation.…
The emergence of Generative Artificial Intelligence (AI) and Large Language Models (LLMs) has marked a new era of Natural Language Processing (NLP), introducing unprecedented capabilities that are revolutionizing various domains. This paper…
Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…