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Complaining is a basic speech act regularly used in human and computer mediated communication to express a negative mismatch between reality and expectations in a particular situation. Automatically identifying complaints in social media is…

Computation and Language · Computer Science 2019-06-11 Daniel Preotiuc-Pietro , Mihaela Gaman , Nikolaos Aletras

The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity…

Computation and Language · Computer Science 2021-03-24 Mali Jin , Nikolaos Aletras

Complaining is a speech act extensively used by humans to communicate a negative inconsistency between reality and expectations. Previous work on automatically identifying complaints in social media has focused on using feature-based and…

Computation and Language · Computer Science 2020-10-22 Mali Jin , Nikolaos Aletras

This paper examines the task of detecting intensity of emotion from text. We create the first datasets of tweets annotated for anger, fear, joy, and sadness intensities. We use a technique called best--worst scaling (BWS) that improves…

Computation and Language · Computer Science 2017-08-15 Saif M. Mohammad , Felipe Bravo-Marquez

We present the first shared task on detecting the intensity of emotion felt by the speaker of a tweet. We create the first datasets of tweets annotated for anger, fear, joy, and sadness intensities using a technique called best--worst…

Computation and Language · Computer Science 2017-08-15 Saif M. Mohammad , Felipe Bravo-Marquez

The phenomenon of misinformation spreading in social media has developed a new form of active citizens who focus on tackling the problem by refuting posts that might contain misinformation. Automatically identifying and characterizing the…

Computation and Language · Computer Science 2022-04-22 Yida Mu , Pu Niu , Nikolaos Aletras

Social media systems allow Internet users a congenial platform to freely express their thoughts and opinions. Although this property represents incredible and unique communication opportunities, it also brings along important challenges.…

Social and Information Networks · Computer Science 2016-03-25 Leandro Silva , Mainack Mondal , Denzil Correa , Fabricio Benevenuto , Ingmar Weber

Network public opinion analysis is obtained by a combination of natural language processing (NLP) and public opinion supervision, and is crucial for monitoring public mood and trends. Therefore, network public opinion analysis can identify…

Computation and Language · Computer Science 2022-11-01 Lukai Wang , Lei Wang

Despite the considerable efforts being made to monitor and regulate user-generated content on social media platforms, the pervasiveness of offensive language, such as hate speech or cyberbullying, in the digital space remains a significant…

Computation and Language · Computer Science 2024-04-02 Yunze Xiao , Houda Bouamor , Wajdi Zaghouani

We present measurements and analysis of censorship on Weibo, a popular microblogging site in China. Since we were limited in the rate at which we could download posts, we identified users likely to participate in sensitive topics and…

Information Retrieval · Computer Science 2012-11-28 Tao Zhu , David Phipps , Adam Pridgen , Jedidiah R. Crandall , Dan S. Wallach

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila

Sarcasm can be defined as saying or writing the opposite of what one truly wants to express, usually to insult, irritate, or amuse someone. Because of the obscure nature of sarcasm in textual data, detecting it is difficult and of great…

Computation and Language · Computer Science 2022-09-21 Faria Binte Kader , Nafisa Hossain Nujat , Tasmia Binte Sogir , Mohsinul Kabir , Hasan Mahmud , Kamrul Hasan

Social media users who report content are key allies in the management of online misinformation, however, no research has been conducted yet to understand their role and the different trends underlying their reporting activity. We suggest…

Social and Information Networks · Computer Science 2023-05-09 Hubert Etienne , Onur Çelebi

Recent years have witnessed the tremendous growth of the online social media. In China, Weibo, a Twitter-like service, has attracted more than 500 million users in less than four years. Connected by online social ties, different users…

Social and Information Networks · Computer Science 2014-10-17 Rui Fan , Jichang Zhao , Yan Chen , Ke Xu

The COVID-19 infodemic, characterized by the rapid spread of misinformation and unverified claims related to the pandemic, presents a significant challenge. This paper presents a comparative analysis of the COVID-19 infodemic in the English…

Social and Information Networks · Computer Science 2023-11-15 Jia Luo , Daiyun Peng , Lei Shi , Didier El Baz , Xinran Liu

Twitter is a social media platform where users express opinions over a variety of issues. Posts offering grievances or complaints can be utilized by private/ public organizations to improve their service and promptly gauge a low-cost…

Computation and Language · Computer Science 2020-06-19 Gyanesh Anand , Akash Gautam , Puneet Mathur , Debanjan Mahata , Rajiv Ratn Shah , Ramit Sawhney

Since state-of-the-art approaches to offensive language detection rely on supervised learning, it is crucial to quickly adapt them to the continuously evolving scenario of social media. While several approaches have been proposed to tackle…

Computation and Language · Computer Science 2022-10-17 Elisa Leonardelli , Stefano Menini , Alessio Palmero Aprosio , Marco Guerini , Sara Tonelli

Existing cyberbullying detection benchmarks were organized by the polarity of speech, such as "offensive" and "non-offensive", which were essentially hate speech detection. However, in the real world, cyberbullying often attracted…

Computation and Language · Computer Science 2026-05-12 Yi Zhu , Xin Zou , Xindong Wu

A body of literature has demonstrated that users' mental health conditions, such as depression and anxiety, can be predicted from their social media language. There is still a gap in the scientific understanding of how psychological stress…

Computation and Language · Computer Science 2019-04-05 Sharath Chandra Guntuku , Anneke Buffone , Kokil Jaidka , Johannes Eichstaedt , Lyle Ungar

The ascension of social media platforms has transformed our understanding of urban environments, giving rise to nuanced variations in sentiment reaction embedded within human perception and opinion, and challenging existing multidimensional…

Computation and Language · Computer Science 2025-10-10 Jingfei Huang , Han Tu
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