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Incorporating external knowledge into dialogue generation (KIDG) is crucial for improving the correctness of response, where evidence fragments serve as knowledgeable snippets supporting the factual dialogue replies. However, introducing…

Computation and Language · Computer Science 2023-09-18 Xianjie Wu , Jian Yang , Tongliang Li , Di Liang , Shiwei Zhang , Yiyang Du , Zhoujun Li

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

The use of knowledge graphs (KGs) enhances the accuracy and comprehensiveness of the responses provided by a conversational agent. While generating answers during conversations consists in generating text from these KGs, it is still…

Artificial Intelligence · Computer Science 2023-07-06 Hussam Ghanem , Massinissa Atmani , Christophe Cruz

Knowledge graphs (KGs) contain rich information about world knowledge, entities and relations. Thus, they can be great supplements to existing pre-trained language models. However, it remains a challenge to efficiently integrate information…

Computation and Language · Computer Science 2020-10-05 Donghan Yu , Chenguang Zhu , Yiming Yang , Michael Zeng

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

LLMs are frequently used tools for conversational generation. Without additional information LLMs can generate lower quality responses due to lacking relevant content and hallucinations, as well as the perception of poor emotional…

Computation and Language · Computer Science 2024-10-22 Alex Clay , Ernesto Jiménez-Ruiz

Current Knowledge-Grounded Dialogue Generation (KDG) models specialize in producing rational and factual responses. However, to establish long-term relationships with users, the KDG model needs the capability to generate responses in a…

Computation and Language · Computer Science 2022-04-13 Qingfeng Sun , Can Xu , Huang Hu , Yujing Wang , Jian Miao , Xiubo Geng , Yining Chen , Fei Xu , Daxin Jiang

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and…

Artificial Intelligence · Computer Science 2020-08-26 Behnam Hedayatnia , Karthik Gopalakrishnan , Seokhwan Kim , Yang Liu , Mihail Eric , Dilek Hakkani-Tur

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

Traditional systems designed for task oriented dialog utilize knowledge present only in structured knowledge sources to generate responses. However, relevant information required to generate responses may also reside in unstructured…

Computation and Language · Computer Science 2023-02-09 Mayank Mishra , Danish Contractor , Dinesh Raghu

Attention-based encoder-decoder neural network models have recently shown promising results in goal-oriented dialogue systems. However, these models struggle to reason over and incorporate state-full knowledge while preserving their…

Computation and Language · Computer Science 2020-01-29 Firas Kassawat , Debanjan Chaudhuri , Jens Lehmann

Retrieval-augmented generation (RAG) is a key means to effectively enhance large language models (LLMs) in many knowledge-based tasks. However, existing RAG methods struggle with knowledge-intensive reasoning tasks, because useful…

Computation and Language · Computer Science 2024-10-28 Zhuoqun Li , Xuanang Chen , Haiyang Yu , Hongyu Lin , Yaojie Lu , Qiaoyu Tang , Fei Huang , Xianpei Han , Le Sun , Yongbin Li

Commonsense knowledge is crucial to many natural language processing tasks. Existing works usually incorporate graph knowledge with conventional graph neural networks (GNNs), resulting in a sequential pipeline that compartmentalizes the…

Computation and Language · Computer Science 2024-09-24 Hongbo Zhang , Chen Tang , Tyler Loakman , Bohao Yang , Stefan Goetze , Chenghua Lin

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

In a conversational system, dynamically generating follow-up questions based on context can help users explore information and provide a better user experience. Humans are usually able to ask questions that involve some general life…

Artificial Intelligence · Computer Science 2025-06-30 Jianyu Liu , Yi Huang , Sheng Bi , Junlan Feng , Guilin Qi

Knowledge Graphs (KGs) are foundational to applications such as search, question answering, and recommendation. Conventional knowledge graph construction methods are predominantly static, rely ing on a single-step construction from a fixed…

Artificial Intelligence · Computer Science 2026-03-23 Weidong Bao , Yilin Wang , Ruyu Gao , Fangling Leng , Yubin Bao , Ge Yu

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

Asynchronous, text-based discourse-such as students' posts in discussion forums-is widely used to support collaborative learning. However, the distributed and evolving nature of such discourse often makes it difficult to see how ideas…

Human-Computer Interaction · Computer Science 2026-02-09 Bo Shui , Xinran Zhu