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A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to…

Artificial Intelligence · Computer Science 2020-09-04 Junrui Tian , Zhiying Tu , Zhongjie Wang , Xiaofei Xu , Min Liu

Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…

Computation and Language · Computer Science 2020-04-10 Leyang Cui , Yu Wu , Shujie Liu , Yue Zhang , Ming Zhou

In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they…

Information Retrieval · Computer Science 2021-05-19 Pengjie Ren , Zhumin Chen , Zhaochun Ren , Evangelos Kanoulas , Christof Monz , Maarten de Rijke

This paper presents the participation of NetEase Game AI Lab team for the ClariQ challenge at Search-oriented Conversational AI (SCAI) EMNLP workshop in 2020. The challenge asks for a complete conversational information retrieval system…

Artificial Intelligence · Computer Science 2020-11-23 Wenjie Ou , Yue Lin

Word sense induction (WSI) is the task of unsupervised clustering of word usages within a sentence to distinguish senses. Recent work obtain strong results by clustering lexical substitutes derived from pre-trained RNN language models…

Computation and Language · Computer Science 2019-06-03 Asaf Amrami , Yoav Goldberg

Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs expressed in user feedback into structured requirements and…

As humans, we experience the world with all our senses or modalities (sound, sight, touch, smell, and taste). We use these modalities, particularly sight and touch, to convey and interpret specific meanings. Multimodal expressions are…

Machine Learning · Computer Science 2022-05-17 Anirudh Sundar , Larry Heck

Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are…

Information Retrieval · Computer Science 2019-05-21 Jan Trienes , Krisztian Balog

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand…

Computation and Language · Computer Science 2023-04-17 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang , Adnan Mahmood

This study is the first attempt to explore the impact of clarification question modality on user preference in search engines. We introduce the multi-modal search clarification dataset, MIMICS-MM, containing clarification questions with…

Human-Computer Interaction · Computer Science 2024-07-08 Leila Tavakoli , Giovanni Castiglia , Federica Calo , Yashar Deldjoo , Hamed Zamani , Johanne R. Trippas

To build an open-domain multi-turn conversation system is one of the most interesting and challenging tasks in Artificial Intelligence. Many research efforts have been dedicated to building such dialogue systems, yet few shed light on…

Computation and Language · Computer Science 2018-11-20 Lili Yao , Ruijian Xu , Chao Li , Dongyan Zhao , Rui Yan

Misleading or false information has been creating chaos in some places around the world. To mitigate this issue, many researchers have proposed automated fact-checking methods to fight the spread of fake news. However, most methods cannot…

Computation and Language · Computer Science 2024-10-08 Jing Yang , Didier Vega-Oliveros , Taís Seibt , Anderson Rocha

Providing voice assistants the ability to navigate multi-turn conversations is a challenging problem. Handling multi-turn interactions requires the system to understand various conversational use-cases, such as steering, intent carryover,…

Computation and Language · Computer Science 2023-10-30 Jiarui Lu , Bo-Hsiang Tseng , Joel Ruben Antony Moniz , Site Li , Xueyun Zhu , Hong Yu , Murat Akbacak

Humans often specify tasks incompletely, so assistants must know when and how to ask clarifying questions. However, effective clarification remains challenging in software engineering tasks as not all missing information is equally…

Software Engineering · Computer Science 2026-04-17 Sanidhya Vijayvargiya , Vijay Viswanathan , Graham Neubig

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

As information retrieval (IR) systems, such as search engines and conversational agents, become ubiquitous in various domains, the need for transparent and explainable systems grows to ensure accountability, fairness, and unbiased results.…

Information Retrieval · Computer Science 2024-05-07 Catherine Chen , Carsten Eickhoff

Today, conversational systems are expected to handle conversations in multi-party settings, especially within Socially Assistive Robots (SARs). However, practical usability remains difficult as there are additional challenges to overcome,…

Conversational search (CS) has recently become a significant focus of the information retrieval (IR) research community. Multiple studies have been conducted which explore the concept of conversational search. Understanding and advancing…

Human-Computer Interaction · Computer Science 2021-04-09 Abhishek Kaushik , Gareth J. F. Jones

We introduce the Curious About Uncertain Scene (CAUS) dataset, designed to enable Large Language Models, specifically GPT-4, to emulate human cognitive processes for resolving uncertainties. Leveraging this dataset, we investigate the…

Artificial Intelligence · Computer Science 2024-05-21 Minjung Shin , Donghyun Kim , Jeh-Kwang Ryu