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Today is the era of intelligence in machines. With the advances in Artificial Intelligence, machines have started to impersonate different human traits, a chatbot is the next big thing in the domain of conversational services. A chatbot is…

Artificial Intelligence · Computer Science 2020-11-05 Khouloud Hwerbi

Artificial Intelligence (AI) technologies have long been positioned as a tool to provide crucial data-driven decision support to people. In this survey paper, we look at how AI in general, and collaboration assistants (CAs or chatbots for…

Human-Computer Interaction · Computer Science 2021-03-10 Biplav Srivastava

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

Computers and Society · Computer Science 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

COVID-19 Prevention, which combines the soft approaches and best practices for public health safety, is the only recommended solution from the health science and management society side considering the pandemic era. In an attempt to…

Computers and Society · Computer Science 2021-06-22 Jawad Haqbeen , Takayuki Ito , Sofia Sahab , Rafik Hadfi , Shun Okuhara , Nasim Saba , Murataza Hofaini , Umar Baregzai

During a public health crisis like the COVID-19 pandemic, a credible and easy-to-access information portal is highly desirable. It helps with disease prevention, public health planning, and misinformation mitigation. However, creating such…

Human-Computer Interaction · Computer Science 2023-01-26 Ziang Xiao , Q. Vera Liao , Michelle X. Zhou , Tyrone Grandison , Yunyao Li

The feeling of anxiety and loneliness among aging population has been recently amplified by the COVID-19 related lockdowns. Emotion-aware multimodal bot application combining voice and visual interface was developed to address the problem…

Human-Computer Interaction · Computer Science 2022-07-25 W. Mieleszczenko-Kowszewicz , K. Warpechowski , K. Zieliński , R. Nielek , A. Wierzbicki

Artificial intelligence (AI) has been applied widely in our daily lives in a variety of ways with numerous success stories. AI has also contributed to dealing with the coronavirus disease (COVID-19) pandemic, which has been happening around…

The recent outbreak of the novel coronavirus is wreaking havoc on the world and researchers are struggling to effectively combat it. One reason why the fight is difficult is due to the lack of information and knowledge. In this work, we…

Computation and Language · Computer Science 2020-10-12 Jinhyuk Lee , Sean S. Yi , Minbyul Jeong , Mujeen Sung , Wonjin Yoon , Yonghwa Choi , Miyoung Ko , Jaewoo Kang

COVID-19 pandemic elucidated that knowledge systems will be instrumental in cases where accurate information needs to be communicated to a substantial group of people with different backgrounds and technological resources. However, several…

Artificial Intelligence · Computer Science 2020-09-18 Yusuf Sermet , Ibrahim Demir

COVID-19 has resulted in an ongoing pandemic and as of 12 June 2020, has caused more than 7.4 million cases and over 418,000 deaths. The highly dynamic and rapidly evolving situation with COVID-19 has made it difficult to access accurate,…

Information Retrieval · Computer Science 2020-06-25 David Oniani , Yanshan Wang

Searching for an available, reliable, official, and understandable information is not a trivial task due to scattered information across the internet, and the availability lack of governmental communication channels communicating with…

Computation and Language · Computer Science 2021-03-17 Aymen Ben Elhaj Mabrouk , Moez Ben Haj Hmida , Chayma Fourati , Hatem Haddad , Abir Messaoudi

Since the onset of the COVID-19 pandemic in 2019, there has been a concerted effort to develop cost-effective, non-invasive, and rapid AI-based tools. These tools were intended to alleviate the burden on healthcare systems, control the…

Computers and Society · Computer Science 2023-11-27 Yingying Fang , Xiaodan Xing , Shiyi Wang , Simon Walsh , Guang Yang

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

Many COVID-19 patients developed prolonged symptoms after the infection, including fatigue, delirium, and headache. The long-term health impact of these conditions is still not clear. It is necessary to develop a way to follow up with these…

Computation and Language · Computer Science 2021-08-16 Hannah Lei , Weiqi Lu , Alan Ji , Emmett Bertram , Paul Gao , Xiaoqian Jiang , Arko Barman

COVID-19, the disease caused by the SARS-CoV-2 virus, has been declared a pandemic by the World Health Organization, which has reported over 18 million confirmed cases as of August 5, 2020. In this review, we present an overview of recent…

Computers and Society · Computer Science 2021-01-12 Joseph Bullock , Alexandra Luccioni , Katherine Hoffmann Pham , Cynthia Sin Nga Lam , Miguel Luengo-Oroz

Internet of Things (IoT) has grown rapidly in the last decade and continue to develop in terms of dimension and complexity offering wide range of devices to support diverse set of applications. With ubiquitous Internet, connected sensors…

Computers and Society · Computer Science 2020-11-30 Deepti Gupta , Smriti Bhatt , Maanak Gupta , Ali Saman Tosun

The COVID-19 crisis has brought about new clinical questions, new workflows, and accelerated distributed healthcare needs. While artificial intelligence (AI)-based clinical decision support seemed to have matured, the application of…

Computers and Society · Computer Science 2020-06-08 Mathias Unberath , Kimia Ghobadi , Scott Levin , Jeremiah Hinson , Gregory D Hager

The COVID-19 pandemic, caused by the severe acute respiratory syndrome coronavirus 2, emerged into a world being rapidly transformed by artificial intelligence (AI) based on big data, computational power and neural networks. The gaze of…

Computers and Society · Computer Science 2020-05-26 Yipeng Hu , Joseph Jacob , Geoffrey JM Parker , David J Hawkes , John R Hurst , Danail Stoyanov

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li
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