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The intentional creation and spread of disinformation poses a significant threat to public discourse. However, existing English datasets and research rarely address the intentionality behind the disinformation. This work presents MALINT,…
Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is…
It remains difficult to evaluate machine learning classifiers in the absence of a large, labeled dataset. While labeled data can be prohibitively expensive or impossible to obtain, unlabeled data is plentiful. Here, we introduce…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…
Active learning aims to develop label-efficient algorithms by querying the most informative samples to be labeled by an oracle. The design of efficient training methods that require fewer labels is an important research direction that…
Spoken language understanding (SLU) tasks involve diverse skills that probe the information extraction, classification and/or generation capabilities of models. In this setting, task-specific training data may not always be available. While…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Text classification is one of the fundamental tasks in natural language processing. Recently, deep neural networks have achieved promising performance in the text classification task compared to shallow models. Despite of the significance…
An active learner is given a class of models, a large set of unlabeled examples, and the ability to interactively query labels of a subset of these examples; the goal of the learner is to learn a model in the class that fits the data well.…
Learning from noisy labels (LNL) is a challenge that arises in many real-world scenarios where collected training data can contain incorrect or corrupted labels. Most existing solutions identify noisy labels and adopt active learning to…
Supervised classification can be effective for prediction but sometimes weak on interpretability or explainability (XAI). Clustering, on the other hand, tends to isolate categories or profiles that can be meaningful but there is no…
We study the sample complexity of semi-supervised learning (SSL) and introduce new assumptions based on the mismatch between a mixture model learned from unlabeled data and the true mixture model induced by the (unknown) class conditional…
Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…
In this paper we determine how multi-layer ensembling improves performance on multilingual intent classification. We develop a novel multi-layer ensembling approach that ensembles both different model initializations and different model…
In recent years, speech emotion recognition technology is of great significance in industrial applications such as call centers, social robots and health care. The combination of speech recognition and speech emotion recognition can improve…
This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
Multi-label learning often requires identifying all relevant labels for training instances, but collecting full label annotations is costly and labor-intensive. In many datasets, only a single positive label is annotated per training…
Data-free knowledge distillation is a challenging model lightweight task for scenarios in which the original dataset is not available. Previous methods require a lot of extra computational costs to update one or more generators and their…
Intent detection and slot filling are two main tasks for building a spoken language understanding(SLU) system. Multiple deep learning based models have demonstrated good results on these tasks . The most effective algorithms are based on…