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This paper proposes discomfort as a new material for HCI researchers and designers to consider in any application that helps a person develop a new skill, practice or state. Discomfort is a fundamental precursor of adaptation and adaptation…
As technologies become more and more pervasive, there is a need for considering the affective dimension of interaction with computer systems to make them more human-like. Current demands for this matter include accurate emotion recognition,…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
This research report proposes a structured solution to address the need for awareness of cultural and language in user design. It will include evaluated research on established methods that already exist. Discussed ideas about how to…
Designing and implementing explainable systems is seen as the next step towards increasing user trust in, acceptance of and reliance on Artificial Intelligence (AI) systems. While explaining choices made by black-box algorithms such as…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
This chapter aims to stress the importance of addressing culture when designing and implementing learning analytics services. Learning analytics have been implemented in different countries with the purpose of improving learning and…
The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…
Mixed-initiative visual analytics systems incorporate well-established design principles that improve users' abilities to solve problems. As these systems consider whether to take initiative towards achieving user goals, many current…
Sensitivity to unmeasured confounding is not typically a primary consideration in designing treated-control comparisons in observational studies. We introduce a framework allowing researchers to optimize robustness to omitted variable bias…
Interest in unethical user interfaces has grown in HCI over recent years, with researchers identifying malicious design strategies referred to as ''dark patterns''. While such strategies have been described in numerous domains, we lack a…
In accessibility research involving human subjects, researchers conventionally anonymize their research participants to protect privacy. However, a lack of intentionality about who to publicly acknowledge for intellectual contributions to…
Generative AI (GenAI) is transforming creative fields shaping our culture and our heritage. We focus on widespread interactions between clients and (creative) specialists highlighting a change in interaction patterns leading to a shift from…
Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…
Making technology design inclusive requires facing multiple challenges in different dimensions: the populations we work with, who we are, what interaction possibilities we consider, and what context we examine. We reflect on these…
Until recently, research into the sustainable design of interactive systems has primarily focused on the direct material impact of a system, through improving its energy efficiency and optimizing its lifecycle. Yet the way a system is…
Algorithmic decision making systems are ubiquitous across a wide variety of online as well as offline services. These systems rely on complex learning methods and vast amounts of data to optimize the service functionality, satisfaction of…
The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all…
Population aging and the ubiquity of technology in everyday life have made designing solutions for older adults a necessity. User-centered and participatory design approaches include elderly users in the software development process to some…
Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…