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The unreflected promotion of diversity as a value in social interactions -- including technology-mediated ones -- risks emphasizing the benefits of inclusion at the cost of not recognizing the potential harm from failing to protect…

Social and Information Networks · Computer Science 2021-09-24 Paula Helm , Loizos Michael , Laura Schelenz

There is great promise in creating effective technology experiences during situationally-induced impairments and disabilities through the combination of universal design and adaptive interfaces. We believe this combination is a powerful…

Human-Computer Interaction · Computer Science 2019-04-15 Aaron Steinfeld , John Zimmerman , Anthony Tomasic

Designing technical systems to be resistant to bias and discrimination represents vital new terrain for researchers, policymakers, and the anti-discrimination project more broadly. We consider bias and discrimination in the context of…

Computers and Society · Computer Science 2018-09-07 Jevan Hutson , Jessie G. Taft , Solon Barocas , Karen Levy

Community-based design efforts rightly seek to reduce the power differences between researchers and community participants by aligning with community values and furthering their priorities. However, what should designers do when key…

Human-Computer Interaction · Computer Science 2025-09-01 Alekhya Gandu , Aakash Gautam

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

The increasing deployment of artificial intelligence (AI) tools to inform decision making across diverse areas including healthcare, employment, social benefits, and government policy, presents a serious risk for disabled people, who have…

Artificial Intelligence · Computer Science 2022-11-24 Denis Newman-Griffis , Jessica Sage Rauchberg , Rahaf Alharbi , Louise Hickman , Harry Hochheiser

Generative AI enables automated, effective manipulation at scale. Despite the growing general ethical discussion around generative AI, the specific manipulation risks remain inadequately investigated. This article outlines essential…

Computers and Society · Computer Science 2025-03-10 Michael Klenk

When AI systems are granted the agency to take impactful actions in the real world, there is an inherent risk that these systems behave in ways that are harmful. Typically, humans specify constraints on the AI system to prevent harmful…

Human-Computer Interaction · Computer Science 2022-11-09 Travis Mandel , Jahnu Best , Randall H. Tanaka , Hiram Temple , Chansen Haili , Kayla Schlectinger , Roy Szeto

We take a critical lens toward the pursuit of racially inclusive language technologies and identify several areas necessitating future work. We discuss the potential harms of conversational technologies, outline three challenges that arise…

Human-Computer Interaction · Computer Science 2023-03-27 Kimi Wenzel , Geoff Kaufman

In the age of big data, companies and governments are increasingly using algorithms to inform hiring decisions, employee management, policing, credit scoring, insurance pricing, and many more aspects of our lives. AI systems can help us…

Computers and Society · Computer Science 2020-08-25 Evgeni Aizenberg , Jeroen van den Hoven

While a central goal of HCI has always been to create and develop interfaces that are easy to use, a deeper focus has been set more recently on designing interfaces more ethically. However, the exact meaning and measurement of ethical…

Human-Computer Interaction · Computer Science 2022-07-20 Thomas Mildner , Philip Doyle , Gian-Luca Savino , Rainer Malaka

Technology designers often strive to design systems that are flexible enough to be used in a wide range of situations. Software engineers, in particular, are trained to seek general solutions to problems. General solutions can be used not…

Computers and Society · Computer Science 2007-05-23 Lorrie Faith Cranor , Rebecca N. Wright

With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…

Artificial Intelligence · Computer Science 2022-06-02 Yuri Nakao , Lorenzo Strappelli , Simone Stumpf , Aisha Naseer , Daniele Regoli , Giulia Del Gamba

In an ever more connected world, awareness has grown towards the hazards and vulnerabilities that the networking on sensitive digitized information pose for all parties involved. This vulnerability rests in a number of factors, both human…

Human-Computer Interaction · Computer Science 2023-04-17 Rebekah Rousi

In Option-Driven Design, users must interact with options and settings for systems to adapt to their needs. This approach places the burden on both the user and the system to make the interaction between user and system fit. The user must…

Human-Computer Interaction · Computer Science 2023-05-02 Frank Elavsky

This chapter presents an overview of Prosocial Design, an approach to platform design and governance that recognizes design choices influence behavior and that those choices can or should be made toward supporting healthy interactions and…

Human-Computer Interaction · Computer Science 2025-06-17 David Grüning , Julia Kamin

The abolitionist community faces challenges from both the carceral state and oppressive technologies which, by empowering the ruling class who have the resources to develop artificial intelligence (AI), serve to entrench societal inequities…

Human-Computer Interaction · Computer Science 2025-10-09 Carolyn Wang , Avriel Epps , Taylor Ferrari , Ra Ames

Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid…

Human-Computer Interaction · Computer Science 2022-10-27 Alarith Uhde , Tim zum Hoff , Marc Hassenzahl

Mobile user interfaces abundantly feature so-called 'dark patterns'. These deceptive design practices manipulate users' decision making to profit online service providers. While past research on dark patterns mainly focus on visual design,…

Human-Computer Interaction · Computer Science 2025-04-14 Chenge Tang , Karthikeya Puttur Venkatraj , Hongbo Liu , Christina Schneegass , Gijs Huisman , Abdallah El Ali

The rapid emergence of generative AI has changed the way that technology is designed, constructed, maintained, and evaluated. Decisions made when creating AI-powered systems may impact some users disproportionately, such as people with…

Human-Computer Interaction · Computer Science 2025-11-06 Sanika Moharana , Cynthia L. Bennett , Erin Buehler , Michael Madaio , Vinita Tibdewal , Shaun K. Kane
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