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Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…
In this work, we propose a novel framework that integrates large language models (LLMs) with an RL-based dialogue manager for open-ended dialogue with a specific goal. By leveraging hierarchical reinforcement learning to model the…
Existing dialogue data augmentation (DA) techniques predominantly focus on augmenting utterance-level dialogues, which makes it difficult to take dialogue contextual information into account. The advent of large language models (LLMs) has…
Pretrained Language Models (PLMs) benefit from external knowledge stored in graph structures for various downstream tasks. However, bridging the modality gap between graph structures and text remains a significant challenge. Traditional…
Vision-Language Models (VLMs) have rapidly advanced by leveraging powerful pre-trained Large Language Models (LLMs) as core reasoning backbones. As new and more capable LLMs emerge with improved reasoning, instruction-following, and…
Neural dialogue models, despite their successes, still suffer from lack of relevance, diversity, and in many cases coherence in their generated responses. These issues can attributed to reasons including (1) short-range model architectures…
We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…
Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…
Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…
The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…
Reinforcement learning (RL) has shown great promise for developing dialogue management (DM) agents that are non-myopic, conduct rich conversations, and maximize overall user satisfaction. Despite recent developments in RL and language…
Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…
Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…
Recent work has shown that self-supervised dialog-specific pretraining on large conversational datasets yields substantial gains over traditional language modeling (LM) pretraining in downstream task-oriented dialog (TOD). These approaches,…
Large language models (LLMs) have achieved remarkable success in a wide range of natural language processing tasks and can be adapted through prompting. However, they remain suboptimal in multi-turn interactions, often relying on incorrect…
Transformers and vision-language models (VLMs) have emerged as dominant architectures in computer vision and multimodal AI, offering state-of-the-art performance in tasks such as image classification, object detection, visual question…
Large language models (LLMs) are a basic infrastructure for modern natural language processing. Many commercial and open-source LLMs exist for English, e.g., ChatGPT, Llama, Falcon, and Mistral. As these models are trained on mostly English…
Most research on dialogue has focused either on dialogue generation for openended chit chat or on state tracking for goal-directed dialogue. In this work, we explore a hybrid approach to goal-oriented dialogue generation that combines…
Large Language Models (LLMs) excel in high-resource languages but struggle with low-resource languages due to limited training data. This paper presents TALL (Trainable Architecture for Enhancing LLM Performance in Low-Resource Languages),…
The ability of large language models (LLMs) to process and reason over long textual inputs is critical for a wide range of real-world applications. However, progress in this area is significantly constrained by the absence of high-quality,…