Related papers: Do Loyal Users Enjoy Better Recommendations? Under…
In online review sites, the analysis of user feedback for assessing its helpfulness for decision-making is usually carried out by locally studying the properties of individual reviews. However, global properties should be considered as well…
Popularity bias is a well-known issue in recommender systems where few popular items are over-represented in the input data, while majority of other less popular items are under-represented. This disparate representation often leads to bias…
With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…
Recommender systems are designed to help users in situations of information overload. In recent years, we observed increased interest in session-based recommendation scenarios, where the problem is to make item suggestions to users based…
Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…
Modern recommender systems utilize users' historical behaviors to generate personalized recommendations. However, these systems often lack user controllability, leading to diminished user satisfaction and trust in the systems. Acknowledging…
Review helpfulness serves as focal point in understanding customers' purchase decision-making process on online retailer platforms. An overwhelming majority of previous works find longer reviews to be more helpful than short reviews. In…
We present a novel dynamic recommendation model that focuses on users who have interactions in the past but turn relatively inactive recently. Making effective recommendations to these time-sensitive cold-start users is critical to maintain…
What enables large language models (LLMs) to effectively model user preferences in sequential recommendation? Our investigation reveals that existing preference-alignment approaches largely rely on binary pairwise comparisons, overlooking…
Interactive Recommender Systems (IRSs) have attracted a lot of attention, due to their ability to model interactive processes between users and recommender systems. Numerous approaches have adopted Reinforcement Learning (RL) algorithms, as…
User and item reviews are valuable for the construction of recommender systems. In general, existing review-based methods for recommendation can be broadly categorized into two groups: the siamese models that build static user and item…
Recommendation systems underlie a variety of online platforms. These recommendation systems and their users form a feedback loop, wherein the former aims to maximize user engagement through personalization and the promotion of popular…
Recommender systems (RSs) have emerged as very useful tools to help customers with their decision-making process, find items of their interest, and alleviate the information overload problem. There are two different lines of approaches in…
Loyalty is an essential component of multi-community engagement. When users have the choice to engage with a variety of different communities, they often become loyal to just one, focusing on that community at the expense of others.…
Recommendation systems typically require centralized user data, limiting user control and raising privacy concerns. Federated learning offers an alternative by keeping data on-device, but its impact on real user behavior remains largely…
Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…
Prediction models can exhibit sensitivity with respect to training data: small changes in the training data can produce models that assign conflicting predictions to individual data points during test time. In this work, we study this…
In this paper we argue that conventional unitary-invariant measures of recommender system (RS) performance based on measuring differences between predicted ratings and actual user ratings fail to assess fundamental RS properties. More…
Recommender systems are tools that support online users by pointing them to potential items of interest in situations of information overload. In recent years, the class of session-based recommendation algorithms received more attention in…
Sequential recommender systems aim to predict users' next interested item given their historical interactions. However, a long-standing issue is how to distinguish between users' long/short-term interests, which may be heterogeneous and…