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Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…
Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…
Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…
Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…
Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…
Prompt engineering has shown remarkable success with large language models, yet its systematic exploration in computer vision remains limited. In semantic segmentation, both textual and visual prompts offer distinct advantages: textual…
Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…
This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…
Conventional bag-of-words approaches for topic modeling, like latent Dirichlet allocation (LDA), struggle with literary text. Literature challenges lexical methods because narrative language focuses on immersive sensory details instead of…
Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…
In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…
In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…
Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…
Classic pipeline models for task-oriented dialogue system require explicit modeling the dialogue states and hand-crafted action spaces to query a domain-specific knowledge base. Conversely, sequence-to-sequence models learn to map dialogue…
Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…
Developing mechanisms that flexibly adapt dialog systems to unseen tasks and domains is a major challenge in dialog research. Neural models implicitly memorize task-specific dialog policies from the training data. We posit that this…
Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional…
Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…
Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…
Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate…