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During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

Human-Computer Interaction · Computer Science 2021-07-20 Moeen Mostafavi , Michael D. Porter

Rapid development of artificial intelligence (AI) systems amplify many concerns in society. These AI algorithms inherit different biases from humans due to mysterious operational flow and because of that it is becoming adverse in usage. As…

Computer Vision and Pattern Recognition · Computer Science 2021-03-23 Artem Domnich , Gholamreza Anbarjafari

Often robots are seen as a means to an end to fulfill a logical objective task. Android robots, on the other hand, provide new possibilities to fulfill emotional tasks and could therefore be integrated into assistive scenarios. We explored…

Human-Computer Interaction · Computer Science 2023-03-27 Nora Hille , Berenike Bürvenich , Felix Carros , Mehrbod Manavi , Rainer Wieching , Yoshio Matsumoto , Volker Wulf

Electromyography is an unexplored field of study when it comes to alternate input modality while interacting with a computer. However, to make computers understand human emotions is pivotal in the area of human-computer interaction and in…

Human-Computer Interaction · Computer Science 2019-11-14 Muhammad Shihab Rashid , Zubayet Zaman , Hasan Mahmud , Md. Kamrul Hasan

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking significant discussions on social media. While previous research has examined public perceptions of AI in general, there is a notable lack in…

Human-Computer Interaction · Computer Science 2024-02-27 Zihan Liu , Han Li , Anfan Chen , Renwen Zhang , Yi-Chieh Lee

Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…

Non-manual signals in sign languages continue to be a challenge for signing avatars. More specifically, emotional content has been difficult to incorporate because of a lack of a standard method of specifying the avatar's emotional state.…

Computation and Language · Computer Science 2025-08-12 John C. McDonald , Rosalee Wolfe , Fabrizio Nunnari

We develop an emotion recognition software for the use with a video conference software for autistic individuals which are unable to recognize emotions properly. It can get an image out of the video stream, detect the emotion in it with the…

Computer Vision and Pattern Recognition · Computer Science 2024-09-04 Marc Franzen , Michael Stephan Gresser , Tobias Müller , Sebastian Mauser

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

Human-Computer Interaction · Computer Science 2024-12-13 Aparna Sundar , Tony Russell-Rose , Udo Kruschwitz , Karen Machleit

Facial emotion expression for virtual characters is used in a wide variety of areas. Often, the primary reason to use emotion expression is not to study emotion expression generation per se, but to use emotion expression in an application…

Human-Computer Interaction · Computer Science 2012-11-20 Joost Broekens , Chao Qu , Willem-Paul Brinkman

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

Language technologies have a racial bias, committing greater errors for Black users than for white users. However, little work has evaluated what effect these disparate error rates have on users themselves. The present study aims to…

Human-Computer Interaction · Computer Science 2023-02-27 Kimi Wenzel , Nitya Devireddy , Cam Davidson , Geoff Kaufman

Emotion prediction is the field of study to understand human emotions. Existing methods focus on modalities like text, audio, facial expressions, etc., which could be private to the user. Emotion can be derived from the subject's…

Signal Processing · Electrical Eng. & Systems 2023-08-25 Dhruv Limbani , Daketi Yatin , Nitish Chaturvedi , Vaishnavi Moorthy , Pushpalatha M , Harichandana BSS , Sumit Kumar

What does it mean to fall in love with something we know is virtual? The proliferation of conversational AI enables users to create customizable companions, fostering new intimate relationships that, while virtual, are perceived as…

Human-Computer Interaction · Computer Science 2026-03-10 Ching Christie Pang , Yi Gao , Xuetong Wang , Pan Hui

Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive…

Human-Computer Interaction · Computer Science 2021-07-20 Diogo S. Carvalho , Joana Campos , Manuel Guimarães , Ana Antunes , João Dias , Pedro A. Santos

Considerable effort has been devoted to the automatic extraction of information about action of the face from image sequences. Within the context of human-computer interaction (HCI) we may distinguish systems that allow expression from…

Human-Computer Interaction · Computer Science 2020-10-06 Michael J. Lyons

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Being able to recognize emotions in human users is considered a highly desirable trait in Human-Robot Interaction (HRI) scenarios. However, most contemporary approaches rarely attempt to apply recognized emotional features in an active…

Human-Computer Interaction · Computer Science 2018-07-27 Nikhil Churamani , Alexander Sutherland , Pablo Barros

As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…

Human-Computer Interaction · Computer Science 2023-03-01 Yi Ru Wang , Jiafei Duan , Sidharth Talia , Hao Zhu