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Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Information has exploded on the Internet and mobile with the advent of the big data era. In particular, recommendation systems are widely used to help consumers who struggle to select the best products among such a large amount of…

Information Retrieval · Computer Science 2022-10-17 Mirae Kim , Simon Woo

App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…

Information Retrieval · Computer Science 2019-04-30 Daniel Martens , Walid Maalej

Over the past few years, many black-hat marketplaces have emerged that facilitate access to reputation manipulation services such as fake Facebook likes, fraudulent search engine optimization (SEO), or bogus Amazon reviews. In order to…

Online learning to rank sequentially recommends a small list of items to users from a large candidate set and receives the users' click feedback. In many real-world scenarios, users browse the recommended list in order and click the first…

Machine Learning · Computer Science 2025-02-13 Jize Xie , Cheng Chen , Zhiyong Wang , Shuai Li

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

This paper studies the incentives of the seller and buyers to shill bid in a single-item auction. An auction is seller identity-compatible if the seller cannot profit from pretending to be one or more bidders via fake identities. It is…

Theoretical Economics · Economics 2025-11-04 Haoyuan Zeng

Modern collaborative filtering algorithms seek to provide personalized product recommendations by uncovering patterns in consumer-product interactions. However, these interactions can be biased by how the product is marketed, for example…

Information Retrieval · Computer Science 2019-12-05 Mengting Wan , Jianmo Ni , Rishabh Misra , Julian McAuley

Digital platforms such as social media and e-commerce websites adopt Recommender Systems to provide value to the user. However, the social consequences deriving from their adoption are still unclear. Many scholars argue that recommenders…

Information Retrieval · Computer Science 2024-09-26 Erica Coppolillo , Simone Mungari , Ettore Ritacco , Francesco Fabbri , Marco Minici , Francesco Bonchi , Giuseppe Manco

In this big data era, it is hard for the current generation to find the right data from the huge amount of data contained within online platforms. In such a situation, there is a need for an information filtering system that might help them…

Cybercrime is continuously growing in numbers and becoming more sophisticated. Currently, there are various monetisation and money laundering methods, creating a huge, underground economy worldwide. A clear indicator of these activities is…

Cryptography and Security · Computer Science 2021-05-26 Nikolaos Lykousas , Vasilios Koutsokostas , Fran Casino , Constantinos Patsakis

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

In online marketplaces, customers have access to hundreds of reviews for a single product. Buyers often use reviews from other customers that share their type -- such as height for clothing, skin type for skincare products, and location for…

Computer Science and Game Theory · Computer Science 2023-09-12 Wenshuo Guo , Nika Haghtalab , Kirthevasan Kandasamy , Ellen Vitercik

Online rating systems are subject to malicious behaviors mainly by posting unfair rating scores. Users may try to individually or collaboratively promote or demote a product. Collaborating unfair rating 'collusion' is more damaging than…

Cryptography and Security · Computer Science 2012-11-06 Mohammad Allahbakhsh , Aleksandar Ignjatovic , Boualem Benatallah , Seyed-Mehdi-Reza Beheshti , Norman Foo , Elisa Bertino

As LLMs become more widely deployed, there is increasing interest in directly optimizing for feedback from end users (e.g. thumbs up) in addition to feedback from paid annotators. However, training to maximize human feedback creates a…

Machine Learning · Computer Science 2025-02-25 Marcus Williams , Micah Carroll , Adhyyan Narang , Constantin Weisser , Brendan Murphy , Anca Dragan

Human-in-the-loop (HITL) feedback mechanisms can significantly enhance machine learning models, particularly in financial fraud detection, where fraud patterns change rapidly, and fraudulent nodes are sparse. Even small amounts of feedback…

Machine Learning · Computer Science 2024-11-12 Prashank Kadam

Fraud continues to proliferate online, from phishing and ransomware to impersonation scams. Yet automated prevention approaches adapt slowly and may not reliably protect users from falling prey to new scams. To better combat online scams,…

Human-Computer Interaction · Computer Science 2026-02-02 Owen Hoffman , Kangze Peng , Sajid Kamal , Zehua You , Sukrit Venkatagiri

Honest cooperation among individuals in a network can be achieved in different ways. In online networks with some kind of central authority, such as Ebay, Airbnb, etc. honesty is achieved through a reputation system, which is maintained and…

Distributed, Parallel, and Cluster Computing · Computer Science 2019-03-15 Alexander Stannat , Johan Pouwelse

Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…

Information Retrieval · Computer Science 2025-03-11 Kyungho Kim , Sunwoo Kim , Geon Lee , Jinhong Jung , Kijung Shin

Rating platforms enable large-scale collection of user opinion about items (products, other users, etc.). However, many untrustworthy users give fraudulent ratings for excessive monetary gains. In the paper, we present FairJudge, a system…

Social and Information Networks · Computer Science 2017-03-31 Srijan Kumar , Bryan Hooi , Disha Makhija , Mohit Kumar , Christos Faloutsos , V. S. Subrahamanian