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Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…
Long document summarization poses a significant challenge in natural language processing due to input lengths that exceed the capacity of most state-of-the-art pre-trained language models. This study proposes a hierarchical framework that…
Recently abstractive spoken language summarization raises emerging research interest, and neural sequence-to-sequence approaches have brought significant performance improvement. However, summarizing long meeting transcripts remains…
Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…
Software behavioral models have proven useful for emulating and testing software systems. Many techniques have been proposed to infer behavioral models of software systems from their interaction traces. The quality of the inferred model is…
This paper explores the rapid development of a telephone call summarization system utilizing large language models (LLMs). Our approach involves initial experiments with prompting existing LLMs to generate summaries of telephone…
The evaluation of abstractive summarization models typically uses test data that is identically distributed as training data. In real-world practice, documents to be summarized may contain input noise caused by text extraction artifacts or…
In the Query Focused Multi-Document Summarization (QF-MDS) task, a set of documents and a query are given where the goal is to generate a summary from these documents based on the given query. However, one major challenge for this task is…
Forum threads are lengthy and rich in content. Concise thread summaries will benefit both newcomers seeking information and those who participate in the discussion. Few studies, however, have examined the task of forum thread summarization.…
Neural-based end-to-end approaches to natural language generation (NLG) from structured data or knowledge are data-hungry, making their adoption for real-world applications difficult with limited data. In this work, we propose the new task…
Controllable summarization allows users to generate customized summaries with specified attributes. However, due to the lack of designated annotations of controlled summaries, existing works have to craft pseudo datasets by adapting generic…
The integration of Reinforcement Learning (RL) with heuristic methods is an emerging trend for solving optimization problems, which leverages RL's ability to learn from the data generated during the search process. One promising approach is…
In Multi-Document Summarization (MDS), the input can be modeled as a set of documents, and the output is its summary. In this paper, we focus on pretraining objectives for MDS. Specifically, we introduce a novel pretraining objective, which…
Aspect-based summarization has attracted significant attention for its ability to generate more fine-grained and user-aligned summaries. While most existing approaches assume a set of predefined aspects as input, real-world scenarios often…
Text summarization and sentiment classification both aim to capture the main ideas of the text but at different levels. Text summarization is to describe the text within a few sentences, while sentiment classification can be regarded as a…
Language Models (LMs) can perform new tasks by adapting to a few in-context examples. For humans, explanations that connect examples to task principles can improve learning. We therefore investigate whether explanations of few-shot examples…
We advance the state-of-the-art in unsupervised abstractive dialogue summarization by utilizing multi-sentence compression graphs. Starting from well-founded assumptions about word graphs, we present simple but reliable path-reranking and…
As language models have a greater impact on society, it is important to ensure they are aligned to a diverse range of perspectives and are able to reflect nuance in human values. However, the most popular training paradigms for modern…
Electronic Health Records (EHRs) provide vital contextual information to radiologists and other physicians when making a diagnosis. Unfortunately, because a given patient's record may contain hundreds of notes and reports, identifying…
Automatically summarizing radiology reports into a concise impression can reduce the manual burden of clinicians and improve the consistency of reporting. Previous work aimed to enhance content selection and factuality through guided…