Related papers: Understanding Questions that Arise When Working wi…
Data products enable end users to gain greater insights about their data by providing supporting assets, such as example question-SQL pairs which can be answered using the data or views over the database tables. However, producing useful…
The World Wide Web is a vast and continuously changing source of information where searching is a frequent, and sometimes critical, user task. Searching is not always the user's primary goal but an ancillary task that is performed to find…
Background: The increasing adoption of AI assistants in programming has led to numerous studies exploring their benefits. While developers consistently report significant productivity gains from these tools, empirical measurements often…
We present components of an AI-assisted academic writing system including citation recommendation and introduction writing. The system recommends citations by considering the user's current document context to provide relevant suggestions.…
User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…
The originality of this publication is to look at the subject of IDP (Intelligent Document Processing) from the perspective of an end-user and industrialist and not that of a Computer Science researcher. This domain is one part of the…
The analysis of the practices and the tendencies of the users at the time of the search for information on Internet makes it possible to highlight several points. The search for information becomes powerful after knowledge of the typology…
Documentation plays a crucial role in both external accountability and internal governance of AI systems. Although there are many proposals for documenting AI data, models, systems, and methods, the ways these practices enhance governance…
Document management software are used widely for office paper management and related workflows. However, they have some differences from a flexibility perspective for the needs of workers. Moreover, they also differentiate in their…
Is AI set to redefine the legal profession? We argue that this claim is not supported by the current evidence. We dive into AI's increasingly prevalent roles in three types of legal tasks: information processing; tasks involving creativity,…
Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…
We developed an internet-based questionnaire on spreadsheet use that we administered to a large number of users in several companies and organizations to document how spreadsheets are currently being developed and used in business. In this…
As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…
This study contributes to the literature by considering the difference in vocabulary used to express document content and information needs. Users are integrated into all research phases in order to provide them with relevant information…
In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge in achieving adequate explanations is the elicitation of…
The study of cooperation within social dilemmas has long been a fundamental topic across various disciplines, including computer science and social science. Recent advancements in Artificial Intelligence (AI) have significantly reshaped…
Document redaction is a crucial process in various sectors to safeguard sensitive information from unauthorized access and disclosure. Traditional manual redaction methods, such as those performed using Adobe Acrobat, are labor-intensive,…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
This paper takes a look at the general characteristics of business or economic intelligence system. The role of the user within this type of system is emphasized. We propose two models which we consider important in order to adapt this…
We describe experiments towards building a conversational digital assistant that considers the preferred conversational style of the user. In particular, these experiments are designed to measure whether users prefer and trust an assistant…