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Modern online service providers such as online shopping platforms often provide both search and recommendation (S&R) services to meet different user needs. Rarely has there been any effective means of incorporating user behavior data from…

Information Retrieval · Computer Science 2023-05-19 Zihua Si , Zhongxiang Sun , Xiao Zhang , Jun Xu , Xiaoxue Zang , Yang Song , Kun Gai , Ji-Rong Wen

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system (Catalog and Index of French-language health resources) by including a conversational agent to interact with the user in…

Information Retrieval · Computer Science 2014-02-12 Nathalie Chaignaud , Valérie Delavigne , Maryvonne Holzem , Jean-Philippe Kotowicz , Alain Loisel

Sequential Recommendation (SeqRec) aims to predict the next item by capturing sequential patterns from users' historical interactions, playing a crucial role in many real-world recommender systems. However, existing approaches predominantly…

Information Retrieval · Computer Science 2025-08-04 Jiakai Tang , Sunhao Dai , Teng Shi , Jun Xu , Xu Chen , Wen Chen , Jian Wu , Yuning Jiang

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Requirements Elicitation (RE) is a crucial activity especially in the early stages of software development. GUI prototyping has widely been adopted as one of the most effective RE techniques for user-facing software systems. However, GUI…

Software Engineering · Computer Science 2024-09-26 Kristian Kolthoff , Christian Bartelt , Simone Paolo Ponzetto , Kurt Schneider

Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

Nowadays, web search becomes more and more popular all over the world. Many researchers and developers have done lots of studies on behaviors of search users. In practice, the full understanding of these behaviors can not only help to…

Information Retrieval · Computer Science 2018-06-25 Chao Liu , Zhenzhen Zheng , Jinkang Jia

Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…

Information Retrieval · Computer Science 2024-10-22 Dietmar Jannach , Markus Zanker

Building effective text generation systems requires three critical components: content selection, text planning, and surface realization, and traditionally they are tackled as separate problems. Recent all-in-one style neural generation…

Computation and Language · Computer Science 2019-09-04 Xinyu Hua , Lu Wang

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

In session-based or sequential recommendation, it is important to consider a number of factors like long-term user engagement, multiple types of user-item interactions such as clicks, purchases etc. The current state-of-the-art supervised…

Machine Learning · Computer Science 2020-06-12 Xin Xin , Alexandros Karatzoglou , Ioannis Arapakis , Joemon M. Jose

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft

This study focuses on the problem of path modeling in heterogeneous information networks and proposes a multi-hop path-aware recommendation framework. The method centers on multi-hop paths composed of various types of entities and…

Information Retrieval · Computer Science 2025-05-12 Hongye Zheng , Yue Xing , Lipeng Zhu , Xu Han , Junliang Du , Wanyu Cui

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and…

Computation and Language · Computer Science 2020-06-02 Hu Xu , Seungwhan Moon , Honglei Liu , Bing Liu , Pararth Shah , Bing Liu , Philip S. Yu

Industrial recommendation systems are typically composed of multiple stages, including retrieval, ranking, and blending. The retrieval stage plays a critical role in generating a high-recall set of candidate items that covers a wide range…

Information Retrieval · Computer Science 2025-07-01 Zhibo Fan , Hongtao Lin , Haoyu Chen , Bowen Deng , Hedi Xia , Yuke Yan , James Li

To develop effective sequential recommender systems, numerous methods have been proposed to model historical user behaviors. Despite the effectiveness, these methods share the same fast thinking paradigm. That is, for making…

Information Retrieval · Computer Science 2025-04-15 Junjie Zhang , Beichen Zhang , Wenqi Sun , Hongyu Lu , Wayne Xin Zhao , Yu Chen , Ji-Rong Wen

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi