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People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

The latest advancements in AI and deep learning have led to a breakthrough in large language model (LLM)-based agents such as GPT-4. However, many commercial conversational agent development tools are pipeline-based and have limitations in…

Computation and Language · Computer Science 2023-09-08 Mina Foosherian , Hendrik Purwins , Purna Rathnayake , Touhidul Alam , Rui Teimao , Klaus-Dieter Thoben

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

Human-Computer Interaction · Computer Science 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

The rapid emergence of open-source, locally hosted intelligent agents marks a critical inflection point in human-computer interaction. Systems such as OpenClaw demonstrate that Large Language Model (LLM)-based agents can autonomously…

Artificial Intelligence · Computer Science 2026-03-13 Rui Liu , Tao Zhe , Dongjie Wang , Zijun Yao , Kunpeng Liu , Yanjie Fu , Huan Liu , Jian Pei

The Natural Language to SQL (NL2SQL) technology provides non-expert users who are unfamiliar with databases the opportunity to use SQL for data analysis.Converting Natural Language to Business Intelligence (NL2BI) is a popular practical…

Databases · Computer Science 2024-05-02 Jinqing Lian , Xinyi Liu , Yingxia Shao , Yang Dong , Ming Wang , Zhang Wei , Tianqi Wan , Ming Dong , Hailin Yan

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Chat-based natural language interfaces have emerged as the dominant paradigm for human-agent interaction, yet they fundamentally constrain engagement with structured information and complex tasks. We identify three inherent limitations: the…

Human-Computer Interaction · Computer Science 2026-03-26 Mulong Xie , Yang Xie

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

Automatic translation systems offer a powerful solution to bridge language barriers in scenarios where participants do not share a common language. However, these systems can introduce errors leading to misunderstandings and conversation…

Computation and Language · Computer Science 2025-07-01 José Pombal , Sweta Agrawal , Patrick Fernandes , Emmanouil Zaranis , André F. T. Martins

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…

Human-Computer Interaction · Computer Science 2022-03-17 Vidya Setlur , Melanie Tory

Answering natural language (NL) questions about tables, known as Tabular Question Answering (TQA), is crucial because it allows users to quickly and efficiently extract meaningful insights from structured data, effectively bridging the gap…

Computation and Language · Computer Science 2025-07-10 Meihao Fan , Ju Fan , Nan Tang , Lei Cao , Guoliang Li , Xiaoyong Du

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

Computation and Language · Computer Science 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

The expansion of the Internet of Things (IoT) in the battlefield, Internet of Battlefield Things (IoBT), gives rise to new opportunities for enhancing situational awareness. To increase the potential of IoBT for situational awareness in…

Computation and Language · Computer Science 2025-06-10 Christopher D. Molek , Roberto Fronteddu , K. Brent Venable , Niranjan Suri

While current dialogue systems like ChatGPT have made significant advancements in text-based interactions, they often overlook the potential of other modalities in enhancing the overall user experience. We present FaceChat, a web-based…

Computation and Language · Computer Science 2023-03-14 Deema Alnuhait , Qingyang Wu , Zhou Yu

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Background: The adoption of chatbots into software development tasks has become increasingly popular among practitioners, driven by the advantages of cost reduction and acceleration of the software development process. Chatbots understand…

Software Engineering · Computer Science 2024-07-17 Ahmad Abdellatif , Khaled Badran , Diego Elias Costa , Emad Shihab

Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology. We combine expertise…