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Multimodal emotion recognition (MER) aims to detect the emotional status of a given expression by combining the speech and text information. Intuitively, label information should be capable of helping the model locate the salient…

Computation and Language · Computer Science 2023-09-06 Peiying Wang , Sunlu Zeng , Junqing Chen , Lu Fan , Meng Chen , Youzheng Wu , Xiaodong He

Recognizing a speaker's emotion from their speech can be a key element in emergency call centers. End-to-end deep learning systems for speech emotion recognition now achieve equivalent or even better results than conventional machine…

Artificial Intelligence · Computer Science 2021-10-29 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Fuzzy Fingerprints have been successfully used as an interpretable text classification technique, but, like most other techniques, have been largely surpassed in performance by Large Pre-trained Language Models, such as BERT or RoBERTa.…

Computation and Language · Computer Science 2023-09-11 Patrícia Pereira , Rui Ribeiro , Helena Moniz , Luisa Coheur , Joao Paulo Carvalho

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

This paper presents an emotion-regularized conditional variational autoencoder (Emo-CVAE) model for generating emotional conversation responses. In conventional CVAE-based emotional response generation, emotion labels are simply used as…

Computation and Language · Computer Science 2021-04-20 Yu-Ping Ruan , Zhen-Hua Ling

Speech Emotion Recognition (SER) aims to help the machine to understand human's subjective emotion from only audio information. However, extracting and utilizing comprehensive in-depth audio information is still a challenging task. In this…

Sound · Computer Science 2022-03-30 Heqing Zou , Yuke Si , Chen Chen , Deepu Rajan , Eng Siong Chng

Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…

Computation and Language · Computer Science 2019-05-28 Navonil Majumder , Soujanya Poria , Devamanyu Hazarika , Rada Mihalcea , Alexander Gelbukh , Erik Cambria

This paper introduces the Contextual Evaluation Model (CEM), a novel method for knowledge representation and manipulation. The CEM differs from existing models in that it integrates facts, patterns and sequences into a single contextual…

Artificial Intelligence · Computer Science 2019-06-10 Victor E Hansen

Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…

Computation and Language · Computer Science 2025-09-24 Aditi Debsharma , Bhushan Jagyasi , Surajit Sen , Priyanka Pandey , Devicharith Dovari , Yuvaraj V. C , Rosalin Parida , Gopali Contractor

Emotion Recognition in Conversations (ERCs) is a vital area within multimodal interaction research, dedicated to accurately identifying and classifying the emotions expressed by speakers throughout a conversation. Traditional ERC approaches…

Computer Vision and Pattern Recognition · Computer Science 2024-09-10 Xinran Li , Xiaomao Fan , Qingyang Wu , Xiaojiang Peng , Ye Li

Emotion recognition in conversation, which aims to predict the emotion for all utterances, has attracted considerable research attention in recent years. It is a challenging task since the recognition of the emotion in one utterance…

Computation and Language · Computer Science 2023-06-13 Ting Zhang , Zhuang Chen , Ming Zhong , Tieyun Qian

Acoustic emotion recognition aims to categorize the affective state of the speaker and is still a difficult task for machine learning models. The difficulties come from the scarcity of training data, general subjectivity in emotion…

Computation and Language · Computer Science 2018-04-02 Egor Lakomkin , Cornelius Weber , Sven Magg , Stefan Wermter

In this paper, we investigate the emotion recognition ability of the pre-training language model, namely BERT. By the nature of the framework of BERT, a two-sentence structure, we adapt BERT to continues dialogue emotion prediction tasks,…

Computation and Language · Computer Science 2019-08-20 Yen-Hao Huang , Ssu-Rui Lee , Mau-Yun Ma , Yi-Hsin Chen , Ya-Wen Yu , Yi-Shin Chen

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Multimodal emotion recognition in conversations (mERC) is an active research topic in natural language processing (NLP), which aims to predict human's emotional states in communications of multiple modalities, e,g., natural language and…

Computation and Language · Computer Science 2022-07-19 Jinglin Wang , Fang Ma , Yazhou Zhang , Dawei Song

Traditional sentiment analysis often uses sentiment dictionary to extract sentiment information in text and classify documents. However, emerging informal words and phrases in user generated content call for analysis aware to the context.…

Computation and Language · Computer Science 2016-12-14 Yushi Yao , Guangjian Li

We leverage different context windows when predicting the emotion of different utterances. New modules are included to realize variable-length context: 1) two speaker-aware units, which explicitly model inner- and inter-speaker dependencies…

Computation and Language · Computer Science 2023-02-14 Xiaochen Zhang , Daniel Tang

Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state. Existing works stay at fitting grounded responses and responding strategies (e.g., question), which ignore the effect on ES and lack…

Computation and Language · Computer Science 2023-07-18 Jinfeng Zhou , Zhuang Chen , Bo Wang , Minlie Huang
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