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Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Software Engineering · Computer Science 2023-10-12 Jianzhang Zhang , Jinping Hua , Yiyang Chen , Nan Niu , Chuang Liu

Many apps have basic accessibility issues, like missing labels or low contrast. Automated tools can help app developers catch basic issues, but can be laborious or require writing dedicated tests. We propose a system, motivated by a…

In healthcare, AI systems support clinicians and patients in diagnosis, treatment, and monitoring, but many systems' poor explainability remains challenging for practical application. Overcoming this barrier is the goal of explainable AI…

Human-Computer Interaction · Computer Science 2022-10-10 Katharina Weitz , Alexander Zellner , Elisabeth André

Software testing is an important phase in the software development life-cycle because it helps in identifying bugs in a software system before it is shipped into the hand of its end users. There are numerous studies on how developers test…

Software Engineering · Computer Science 2019-02-15 Luis Cruz , Rui Abreu , David Lo

Given the ubiquity of mobile applications (apps) in daily lives, understanding and reflecting end-users' human values (e.g., transparency, privacy, social recognition etc.) in apps has become increasingly important. Violations of end users'…

Software Engineering · Computer Science 2021-10-12 Rifat Ara Shams , Mojtaba Shahin , Gillian Oliver , Jon Whittle , Waqar Hussain , Harsha Perera , Arif Nurwidyantoro

"App stores" are online software stores where end users may browse, purchase, download, and install software applications. By far, the best known app stores are associated with mobile platforms, such as Google Play for Android and Apple's…

Software Engineering · Computer Science 2025-01-29 Wenhan Zhu , Sebastian Proksch , Daniel M. German , Michael W. Godfrey , Li Li , Shane McIntosh

Human values such as integrity, privacy, curiosity, security, and honesty are guiding principles for what people consider important in life. Such human values may be violated by mobile software applications (apps), and the negative effects…

Software Engineering · Computer Science 2022-03-16 Humphrey O. Obie , Idowu Ilekura , Hung Du , Mojtaba Shahin , John Grundy , Li Li , Jon Whittle , Burak Turhan

The lack of an automated online platform for reporting citizens' complaints, coupled with the city corporations' struggles in managing them, presents significant challenges. Furthermore, the availability of resources is very limited to…

Human-Computer Interaction · Computer Science 2024-10-18 Farhatun Shama , Abdul Aziz , Lamisa Bintee Mizan Deya

Performance issues in Android applications significantly undermine users' experience, engagement, and retention, which is a long-lasting research topic in academia. Unlike functionality issues, performance issues are more difficult to…

Software Engineering · Computer Science 2025-10-14 Dianshu Liao , Shidong Pan , Siyuan Yang , Yanjie Zhao , Zhenchang Xing , Xiaoyu Sun

The energy inefficiency of the apps can be a major issue for the app users which is discussed on App Stores extensively. Previous research has shown the importance of investigating the energy related app reviews to identify the major causes…

Artificial Intelligence · Computer Science 2023-04-25 Noshin Nawal

Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…

Human-Computer Interaction · Computer Science 2023-06-05 Anirudh Ekambaranathan , Jun Zhao , Max Van Kleek

Background: There is a growing awareness of the importance of human values (e.g., inclusiveness, privacy) in software systems. However, there are no practical tools to support the integration of human values during software development. We…

Software Engineering · Computer Science 2021-07-26 Arif Nurwidyantoro , Mojtaba Shahin , Michel Chaudron , Waqar Hussain , Harsha Perera , Rifat Ara Shams , Jon Whittle

Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech…

Software Engineering · Computer Science 2023-03-20 Zhou Yang , Chenyu Wang , Jieke Shi , Thong Hoang , Pavneet Kochhar , Qinghua Lu , Zhenchang Xing , David Lo

Prior studies on mobile app analysis often analyze apps across different categories or focus on a small set of apps within a category. These studies either provide general insights for an entire app store which consists of millions of apps,…

Software Engineering · Computer Science 2023-10-13 Bhagya Chembakottu , Heng Li , Foutse Khomh

Mobile mental health applications are seen as a promising way to fulfill the growing need for mental health care. Although there are more than ten thousand mental health apps available on app marketplaces, such as Google Play and Apple App…

Human-Computer Interaction · Computer Science 2022-09-19 MD Romael Haque , Sabirat Rubya

Mobile apps have become indispensable for daily life, not only for individuals but also for companies/organizations that offer their services digitally. Inherited by the mobility of devices, there are no limitations regarding the locations…

User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…

Software Engineering · Computer Science 2024-06-10 Quim Motger , Xavier Franch , Vincenzo Gervasi , Jordi Marco

Current legal frameworks enforce that Android developers accurately report the data their apps collect. However, large codebases can make this reporting challenging. This paper employs an empirical approach to understand developers'…

Software Engineering · Computer Science 2026-04-27 Mugdha Khedkar , Michael Schlichtig , Mohamed Soliman , Eric Bodden

Mobile apps are predominantly integrated with cloud services to benefit from enhanced functionalities. Adopting authentication using secrets such as API keys is crucial to ensure secure mobile-cloud interactions. However, developers often…

Cryptography and Security · Computer Science 2025-11-11 Kevin Li , Lin Ling , Jinqiu Yang , Lili Wei

Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts…

Machine Learning · Computer Science 2022-09-22 Murtuza N Shergadwala , Himabindu Lakkaraju , Krishnaram Kenthapadi