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Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…

Computation and Language · Computer Science 2020-10-06 Shiquan Yang , Rui Zhang , Sarah Erfani

Extensive research has investigated the integration of large language models (LLMs) with knowledge graphs to enhance the reasoning process. However, understanding how models perform reasoning utilizing structured graph knowledge remains…

Computation and Language · Computer Science 2025-02-24 Han Zhang , Langshi Zhou , Hanfang Yang

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Answering time-sensitive questions from long documents requires temporal reasoning over the times in questions and documents. An important open question is whether large language models can perform such reasoning solely using a provided…

Computation and Language · Computer Science 2023-10-31 Xin Su , Phillip Howard , Nagib Hakim , Steven Bethard

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

Large Language Models are now key assistants in human decision-making processes. However, a common note always seems to follow: "LLMs can make mistakes. Be careful with important info." This points to the reality that not all outputs from…

Computation and Language · Computer Science 2025-05-16 Longchao Da , Parth Mitesh Shah , Kuan-Ru Liou , Jiaxing Zhang , Hua Wei

The problem of explaining inconsistency-tolerant reasoning in knowledge bases (KBs) is a prominent topic in Artificial Intelligence (AI). While there is some work on this problem, the explanations provided by existing approaches often lack…

Artificial Intelligence · Computer Science 2025-02-18 Loan Ho , Stefan Schlobach

To successfully negotiate a deal, it is not enough to communicate fluently: pragmatic planning of persuasive negotiation strategies is essential. While modern dialogue agents excel at generating fluent sentences, they still lack pragmatic…

Computation and Language · Computer Science 2021-06-03 Rishabh Joshi , Vidhisha Balachandran , Shikhar Vashishth , Alan Black , Yulia Tsvetkov

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Large Language Models (LLMs) have achieved remarkable success across various domains. However, they still face significant challenges, including high computational costs for training and limitations in solving complex reasoning problems.…

Machine Learning · Computer Science 2025-05-20 Hang Gao , Chenhao Zhang , Tie Wang , Junsuo Zhao , Fengge Wu , Changwen Zheng , Huaping Liu

Graphs are a powerful tool for representing and analyzing complex relationships in real-world applications such as social networks, recommender systems, and computational finance. Reasoning on graphs is essential for drawing inferences…

Machine Learning · Computer Science 2023-10-10 Bahare Fatemi , Jonathan Halcrow , Bryan Perozzi

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…

Computation and Language · Computer Science 2018-10-05 Amrita Saha , Vardaan Pahuja , Mitesh M. Khapra , Karthik Sankaranarayanan , Sarath Chandar

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston

Exploratory search is an open-ended information retrieval process that aims at discovering knowledge about a topic or domain rather than searching for a specific answer or piece of information. Conversational interfaces are particularly…

Computation and Language · Computer Science 2023-10-10 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

In this paper we consider the task of conversational semantic parsing over general purpose knowledge graphs (KGs) with millions of entities, and thousands of relation-types. We focus on models which are capable of interactively mapping user…

Computation and Language · Computer Science 2023-12-08 Parag Jain , Mirella Lapata

Recent work on recommender systems has considered external knowledge graphs as valuable sources of information, not only to produce better recommendations but also to provide explanations of why the recommended items were chosen. Pure…

Information Retrieval · Computer Science 2020-07-28 Yikun Xian , Zuohui Fu , Qiaoying Huang , S. Muthukrishnan , Yongfeng Zhang

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun