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Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

We study the learning of a matching model for dialogue response selection. Motivated by the recent finding that models trained with random negative samples are not ideal in real-world scenarios, we propose a hierarchical curriculum learning…

Computation and Language · Computer Science 2021-09-01 Yixuan Su , Deng Cai , Qingyu Zhou , Zibo Lin , Simon Baker , Yunbo Cao , Shuming Shi , Nigel Collier , Yan Wang

Success of deep learning techniques have renewed the interest in development of dialogue systems. However, current systems struggle to have consistent long term conversations with the users and fail to build rapport. Topic spotting, the…

Computation and Language · Computer Science 2019-04-08 Pooja Chitkara , Ashutosh Modi , Pravalika Avvaru , Sepehr Janghorbani , Mubbasir Kapadia

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

While there have been significant advances in de-tecting emotions in text, in the field of utter-ance-level emotion recognition (ULER), there are still many problems to be solved. In this paper, we address some challenges in ULER in dialog…

Computation and Language · Computer Science 2020-02-19 QingBiao Li , ChunHua Wu , KangFeng Zheng , Zhe Wang

Continual learning is one of the key components of human learning and a necessary requirement of artificial intelligence. As dialogue can potentially span infinitely many topics and tasks, a task-oriented dialogue system must have the…

Computation and Language · Computer Science 2022-10-11 Christian Geishauser , Carel van Niekerk , Nurul Lubis , Michael Heck , Hsien-Chin Lin , Shutong Feng , Milica Gašić

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

Computation and Language · Computer Science 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

End-to-end neural models for intelligent dialogue systems suffer from the problem of generating uninformative responses. Various methods were proposed to generate more informative responses by leveraging external knowledge. However, few…

Computation and Language · Computer Science 2019-05-22 Rongzhong Lian , Min Xie , Fan Wang , Jinhua Peng , Hua Wu

While vision-and-language models significantly advance in many fields, the challenge of continual learning is unsolved. Parameter-efficient modules like adapters and prompts present a promising way to alleviate catastrophic forgetting.…

Machine Learning · Computer Science 2024-10-16 Hong Li , Zhiquan Tan , Xingyu Li , Weiran Huang

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

Considerable progress has been made towards conversational models that generate coherent and fluent responses by training large language models on large dialogue datasets. These models have little or no control of the generated responses…

Computation and Language · Computer Science 2020-10-22 Andrea Madotto , Zhaojiang Lin , Yejin Bang , Pascale Fung

Humans continually expand their learned knowledge to new domains and learn new concepts without any interference with past learned experiences. In contrast, machine learning models perform poorly in a continual learning setting, where input…

Machine Learning · Computer Science 2023-04-24 Mohammad Rostami , Aram Galstyan

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

We introduce a novel approach to transformers that learns hierarchical representations in multiparty dialogue. First, three language modeling tasks are used to pre-train the transformers, token- and utterance-level language modeling and…

Computation and Language · Computer Science 2020-06-01 Changmao Li , Jinho D. Choi

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

How to incorporate external knowledge into a neural dialogue model is critically important for dialogue systems to behave like real humans. To handle this problem, memory networks are usually a great choice and a promising way. However,…

Computation and Language · Computer Science 2019-09-26 Zehao Lin , Xinjing Huang , Feng Ji , Haiqing Chen , Ying Zhang

Transformer-based language models have achieved impressive success in various natural language processing tasks due to their ability to capture complex dependencies and contextual information using self-attention mechanisms. However, they…

Computation and Language · Computer Science 2023-06-26 Kaushik Roy , Yuxin Zi , Vignesh Narayanan , Manas Gaur , Amit Sheth

Continual learning refers to the capability of a machine learning model to learn and adapt to new information, without compromising its performance on previously learned tasks. Although several studies have investigated continual learning…

Information Retrieval · Computer Science 2024-06-21 Jingrui Hou , Georgina Cosma , Axel Finke

As reinforcement learning agents are tasked with solving more challenging and diverse tasks, the ability to incorporate prior knowledge into the learning system and to exploit reusable structure in solution space is likely to become…

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li