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Related papers: DEAM: Dialogue Coherence Evaluation using AMR-base…

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Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Computation and Language · Computer Science 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

Abstract Meaning Representation (AMR) is a recently designed semantic representation language intended to capture the meaning of a sentence, which may be represented as a single-rooted directed acyclic graph with labeled nodes and edges.…

Computation and Language · Computer Science 2019-05-30 Rafael T. Anchieta , Marco A. S. Cabezudo , Thiago A. S. Pardo

Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given…

Computation and Language · Computer Science 2019-04-25 Sarik Ghazarian , Johnny Tian-Zheng Wei , Aram Galstyan , Nanyun Peng

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

It is well known that translations generated by an excellent document-level neural machine translation (NMT) model are consistent and coherent. However, existing sentence-level evaluation metrics like BLEU can hardly reflect the model's…

Computation and Language · Computer Science 2022-08-22 Xin Tan , Longyin Zhang , Guodong Zhou

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Medical Dialogue Generation serves a critical role in telemedicine by facilitating the dissemination of medical expertise to patients. Existing studies focus on incorporating textual representations, which have limited their ability to…

Computation and Language · Computer Science 2023-09-20 Bohao Yang , Chen Tang , Chenghua Lin

Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…

Computation and Language · Computer Science 2023-05-26 ChaeHun Park , Seungil Chad Lee , Daniel Rim , Jaegul Choo

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Automatic speech recognition (ASR) is a core component of human--computer interaction and an increasingly important front-end for LLM-based assistants and agents. However, most current ASR systems still follow a single-pass paradigm, which…

Artificial Intelligence · Computer Science 2026-05-29 Zixuan Jiang , Yanqiao Zhu , Peng Wang , Qinyuan Chen , Xinjian Zhao , Xipeng Qiu , Wupeng Wang , Zhifu Gao , Xiangang Li , Kai Yu , Xie Chen

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric…

Computation and Language · Computer Science 2020-06-25 Shikib Mehri , Maxine Eskenazi

Recently, instruction-following audio-language models have received broad attention for human-audio interaction. However, the absence of benchmarks capable of evaluating audio-centric interaction capabilities has impeded advancements in…

Audio and Speech Processing · Electrical Eng. & Systems 2024-07-29 Qian Yang , Jin Xu , Wenrui Liu , Yunfei Chu , Ziyue Jiang , Xiaohuan Zhou , Yichong Leng , Yuanjun Lv , Zhou Zhao , Chang Zhou , Jingren Zhou

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

Computation and Language · Computer Science 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

Visual Dialogue task requires an agent to be engaged in a conversation with human about an image. The ability of generating detailed and non-repetitive responses is crucial for the agent to achieve human-like conversation. In this paper, we…

Computer Vision and Pattern Recognition · Computer Science 2020-07-08 Xiaoze Jiang , Jing Yu , Yajing Sun , Zengchang Qin , Zihao Zhu , Yue Hu , Qi Wu

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee