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Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Software Engineering · Computer Science 2020-12-21 Humphrey O. Obie , Waqar Hussain , Xin Xia , John Grundy , Li Li , Burak Turhan , Jon Whittle , Mojtaba Shahin

Human values are an important aspect of life and should be supported in ubiquitous technologies such as mobile applications (apps). There has been a lot of focus on fixing certain kinds of violation of human values, especially privacy,…

Software Engineering · Computer Science 2021-09-30 Conghui Li , Humphrey O. Obie , Hourieh Khalajzadeh

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human…

Software Engineering · Computer Science 2023-09-13 Humphrey O. Obie , Juliet Ukwella , Kashumi Madampe , John Grundy , Mojtaba Shahin

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Given the ubiquity of mobile applications (apps) in daily lives, understanding and reflecting end-users' human values (e.g., transparency, privacy, social recognition etc.) in apps has become increasingly important. Violations of end users'…

Software Engineering · Computer Science 2021-10-12 Rifat Ara Shams , Mojtaba Shahin , Gillian Oliver , Jon Whittle , Waqar Hussain , Harsha Perera , Arif Nurwidyantoro

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Software Engineering · Computer Science 2024-08-02 Ali Rezaei Nasab , Maedeh Dashti , Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Chetan Arora , Peng Liang

Human values, or what people hold important in their life, such as freedom, fairness, and social responsibility, often remain unnoticed and unattended during software development. Ignoring values can lead to values violations in software…

Software Engineering · Computer Science 2021-12-01 Harsha Perera , Rashina Hoda , Rifat Ara Shams , Arif Nurwidyantoro , Mojtaba Shahin , Waqar Hussain , Jon Whittle

Ignoring human values in software development may disadvantage users by breaching their values and introducing biases in software. This can be mitigated by informing developers about the value implications of their choices and taking…

Software Engineering · Computer Science 2020-03-11 Davoud Mougouei

Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socio-economic impact. Engineering these values in software, however, requires technical and methodological…

Software Engineering · Computer Science 2019-07-19 Harsha Perera , Arif Nurwidyantoro , Waqar Hussain , Davoud Mougouei , Jon Whittle , Rifat Ara Shams , Gillian Oliver

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

This study focuses on the ethical considerations that a consumer perceives with augmented reality (AR) in the context of smartphone applications. Through a systematic review, this research can provide an understanding and ability for…

Human-Computer Interaction · Computer Science 2023-06-14 Nicola J Wood

Information technology and software services are pervasive, occupying the centre of most aspects of contemporary societies. This has given rise to commonly expected norms and expectations around how such systems should work, appropriate…

Software Engineering · Computer Science 2022-01-10 Sherlock A. Licorish , Helen E. Owen , Bastin Tony Roy Savarimuthu , Priyanka Patel

As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…

Software Engineering · Computer Science 2024-04-24 Feiyang Tang , Bjarte M. Østvold

In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core human value, is frequently overlooked during software…

Software Engineering · Computer Science 2024-12-03 Nowshin Nawar Arony , Ze Shi Li , Daniela Damian , Bowen Xu

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

As mobile applications become increasingly integral to our daily lives, concerns about ethics have grown drastically. Users share their experiences, report bugs, and request new features in application reviews, often highlighting safety,…

Software Engineering · Computer Science 2024-07-22 Aakash Sorathiya , Gouri Ginde

Context: The growing focus on ethics within SE, primarily due to the significant reliance of individuals' lives on software and the consequential social and ethical considerations that impact both people and society has brought focus on…

Software Engineering · Computer Science 2024-10-04 Aakash Sorathiya , Gouri Ginde
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