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Advances in artificial intelligence (AI), together with persistent gaps in access to reliable emotional support, have positioned AI as an increasingly prominent source of emotional assistance. However, most AI-based emotional support…

Human-Computer Interaction · Computer Science 2026-03-03 Yuqing Hu , Wendao Xue , Yifan Yu , Yong Tan

The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional…

Human-Computer Interaction · Computer Science 2025-04-03 Kellie Yu Hui Sim , Kenny Tsu Wei Choo

Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…

General Economics · Economics 2024-01-24 Fabian Dvorak , Regina Stumpf , Sebastian Fehrler , Urs Fischbacher

Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…

Human-Computer Interaction · Computer Science 2025-06-13 T. T. J. E. Arets , G. Perugia , M. Houben , W. A. IJsselsteijn

A core part of human intelligence is the ability to work flexibly with others to achieve goals. The incorporation of artificial agents into human spaces is making increasing demands on artificial intelligence (AI) to demonstrate and…

Human-Computer Interaction · Computer Science 2026-03-30 William J. Bingley , S. Alexander Haslam , Janet Wiles

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

The rise of language models like ChatGPT has introduced Social AI as a new form of entertainment, particularly among young adults who engage with AI-powered agents. This paper investigates the effects of these interactions on users' social…

Computers and Society · Computer Science 2023-11-30 Ebony Zhang , Xiaoding Lu

With the maturing of AI and multiagent systems research, we have a tremendous opportunity to direct these advances towards addressing complex societal problems. In pursuit of this goal of AI for Social Impact, we as AI researchers must go…

Computers and Society · Computer Science 2022-06-14 Andrew Perrault , Fei Fang , Arunesh Sinha , Milind Tambe

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…

Human-Computer Interaction · Computer Science 2021-02-12 Jess Hohenstein , Dominic DiFranzo , Rene F. Kizilcec , Zhila Aghajari , Hannah Mieczkowski , Karen Levy , Mor Naaman , Jeff Hancock , Malte Jung

The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…

Computers and Society · Computer Science 2024-12-09 Soheila Sadeghi

The quickly growing popularity of AI companions poses risks to mental health, personal wellbeing, and social relationships. Past work has identified many individual factors that can drive human-companion interaction, but we know little…

Human-Computer Interaction · Computer Science 2025-10-14 Angel Hsing-Chi Hwang , Fiona Li , Jacy Reese Anthis , Hayoun Noh

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

The study of cooperation within social dilemmas has long been a fundamental topic across various disciplines, including computer science and social science. Recent advancements in Artificial Intelligence (AI) have significantly reshaped…

Artificial Intelligence · Computer Science 2024-07-31 Chunjiang Mu , Hao Guo , Yang Chen , Chen Shen , Shuyue Hu , Zhen Wang

Social robots and conversational agents are being explored as supports for wellbeing, goal-setting, and everyday self-regulation. While prior work highlights their potential to motivate and guide users, much of the evidence relies on…

Human-Computer Interaction · Computer Science 2026-02-05 Keya Shah , Himanshi Lalwani , Zein Mukhanov , Hanan Salam

The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Many challenges remain before AI agents can be deployed in real-world environments. However, one virtue of such environments is that they are inherently multi-agent and contain human experts. Using advanced social intelligence in such an…

Machine Learning · Computer Science 2025-08-22 Eric Ye , Ren Tao , Natasha Jaques

As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study investigates how using AI companions relates to psychological…

Human-Computer Interaction · Computer Science 2026-05-06 Yutong Zhang , Dora Zhao , Jeffrey T. Hancock , Robert Kraut , Diyi Yang

The integration of Conversational Agents (CAs) into daily life offers opportunities to tackle global challenges, leading to the emergence of Conversational AI for Social Good (CAI4SG). This paper examines the advancements of CAI4SG using a…

Human-Computer Interaction · Computer Science 2026-01-22 Yi-Chieh Lee , Junti Zhang , Tianqi Song , Yugin Tan