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Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT. Despite significant advancements, the limited scale and diversity of current persona dialogue datasets…

Computation and Language · Computer Science 2025-02-20 Mengze Hong , Chen Jason Zhang , Chaotao Chen , Rongzhong Lian , Di Jiang

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Large Language Models (LLMs) struggle to handle long input sequences due to high memory and runtime costs. Memory-augmented models have emerged as a promising solution to this problem, but current methods are hindered by limited memory…

Computation and Language · Computer Science 2024-02-22 Zexue He , Leonid Karlinsky , Donghyun Kim , Julian McAuley , Dmitry Krotov , Rogerio Feris

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…

Computation and Language · Computer Science 2021-07-19 Yajing Sun , Yue Hu , Luxi Xing , Yuqiang Xie , Xiangpeng Wei

Large Language Models (LLMs) have been widely adopted to enhance Task-Oriented Dialogue Systems (TODS) by modeling complex language patterns and delivering contextually appropriate responses. However, this integration introduces significant…

Computation and Language · Computer Science 2026-03-05 Shuo Zhang , Junzhou Zhao , Junji Hou , Pinghui Wang , Chenxu Wang , Jing Tao

Large Language Models(LLMs) have dramatically revolutionized the field of Natural Language Processing(NLP), offering remarkable capabilities that have garnered widespread usage. However, existing interaction paradigms between LLMs and users…

Computation and Language · Computer Science 2024-03-11 Juhao Liang , Ziwei Wang , Zhuoheng Ma , Jianquan Li , Zhiyi Zhang , Xiangbo Wu , Benyou Wang

Mental health has increasingly become a global issue that reveals the limitations of traditional conversational psychotherapy, constrained by location, time, expense, and privacy concerns. In response to these challenges, we introduce…

Computation and Language · Computer Science 2024-12-05 XiuYu Zhang , Zening Luo

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel…

Artificial Intelligence · Computer Science 2023-07-20 Urszula Jessen , Michal Sroka , Dirk Fahland

Recent advancements in Large Language Models (LLMs) have yielded remarkable success across diverse fields. However, handling long contexts remains a significant challenge for LLMs due to the quadratic time and space complexity of attention…

Computation and Language · Computer Science 2024-09-02 Weijie Liu , Zecheng Tang , Juntao Li , Kehai Chen , Min Zhang

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Large Language Models (LLMs) have demonstrated impressive capabilities in generating coherent text but often struggle with grounding language and strategic dialogue. To address this gap, we focus on journalistic interviews, a domain rich in…

Computation and Language · Computer Science 2026-02-13 Alexander Spangher , Michael Lu , Sriya Jeslyn Kalyan , Hyundong Justin Cho , Weiyan Shi , Jonathan May

There has been a surge in the use of large language models (LLM) conversational agents to generate responses based on long-term history from multiple sessions. However, existing long-term open-domain dialogue datasets lack complex,…

Computation and Language · Computer Science 2025-03-11 Xintong Li , Jalend Bantupalli , Ria Dharmani , Yuwei Zhang , Jingbo Shang

Robots have the potential to improve health monitoring outcomes for the elderly by providing doctors, and caregivers with information about the person's behavior, health activities and their surrounding environment. Over the years, less…

Robotics · Computer Science 2020-03-25 Ifrah Idrees , Steven P. Reiss , Stefanie Tellex

Memory is the process of encoding, storing, and retrieving information, allowing humans to retain experiences, knowledge, skills, and facts over time, and serving as the foundation for growth and effective interaction with the world. It…

Information Retrieval · Computer Science 2025-04-24 Yaxiong Wu , Sheng Liang , Chen Zhang , Yichao Wang , Yongyue Zhang , Huifeng Guo , Ruiming Tang , Yong Liu

Leveraging Large Language Models (LLMs) to harness user-item interaction histories for item generation has emerged as a promising paradigm in generative recommendation. However, the limited context window of LLMs often restricts them to…

Information Retrieval · Computer Science 2025-04-30 Chengbing Wang , Yang Zhang , Fengbin Zhu , Jizhi Zhang , Tianhao Shi , Fuli Feng

Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…

Computation and Language · Computer Science 2026-01-23 John Mendonça , Alon Lavie , Isabel Trancoso

One of the key factors influencing the reasoning capabilities of LLM-based agents is their ability to leverage long-term memory. Integrating long-term memory mechanisms allows agents to make informed decisions grounded in historical…

Computation and Language · Computer Science 2025-10-14 Haoran Sun , Zekun Zhang , Shaoning Zeng
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